Category: UK News Desk

Opinion: Welfare reform and the effect on lone workers

The much-publicised Welfare Reform Bill, which will begin coming into effect in April 2013, will radically alter the benefits system. For Housing Associations and Social Landlords, whose income comes primarily from rent, which in turn is dependent upon Housing Benefit, these changes will mean a total re-evaluation of their procedures in how they support, communicate with and set financial agreements with their customers.

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