Facewatch gains national endorsement from retail newsagents organisation NFRN

Facewatch, the online crime reporting system for small businesses and retailers, has gained a major endorsement from the National…
Firefly security fence surrounding building with a cyber digital background abstract

Share this article:

Simon-Gordon-Facewatch-retail-crime-reporting
Simon Gordon, founder of the Facewatch retail crime reporting system

Facewatch, the online crime reporting system for small businesses and retailers, has gained a major endorsement from the National Federation of Retail Newsagents which has signed up as the organisation’s first national sponsor.

The newsagents are banding together to employ advanced internet technology to combat crime, using the Facewatch application that works like a cross between an identity parade and Facebook.

Started in 2010 by Simon Gordon, Facewatch enables small businesses to report crime and record vital information for the police as soon as an incident occurs. It provides a complete online evidential package including images, CCTV footage and witness statements.

With endorsements from leading police officers nationwide, Facewatch has been shown to improve conviction rates, save police time and help victims by providing them with an instant crime reference number and free cancellation of payment cards.

Graeme Gerrard, DCC Cheshire Constabulary and the ACPO lead on CCTV, said, “Victims of crime will… benefit as they will be able to pass details of their crime to the police without having to wait for an officer to attend, yet can be safe in the knowledge that all the information has been relayed to the police securely and speedily.”

In the three-year deal with the NFRN, Facewatch will enable over 16,500 independent shops to participate in a ground breaking initiative to quantify an accurate picture of the prevalence of low level crime and take action to reduce it in partnership with police forces across the UK.

The scheme will provide NFRN members with a bespoke crime recording module which will be a very simple way to record all shoplifting and other low level crimes as they occur, providing accurate and real-time statistics on crime across the UK, whether reported to the police or not.

Members will also be able to use the full Facewatch crime reporting system for reporting crime directly to the police as it is adopted by forces throughout the UK. It will allow shop owners and managers to record an incident without leaving their tills, as well as record data on shrinkage which currently goes unreported.

Facewatch has already proven its effectiveness in pilots in London throughout 2011 to deter and reduce low level crime.

For NFRN members who do not have CCTV cameras, special package deals will be available through Facewatch/NFRN partners.

NFRN members will benefit from:

  • Text-based recording system for quicker crime stats recording
  • Access to Crime Map showing real crime levels for NFRN membership, providing valuable lobbying information by highlighting the real level of under-reporting of crime
  • Development of smartphone apps for members to increase efficiency of communication with members
  • NFRN Board position on Facewatch & Partners (Chaired by Dame Judith Mayhew Jonas)
  • Special offers for members with discounts from partners

Kieran McDonnell, National President of the NFRN, said, “The NFRN has been campaigning on the problem of retail crime for many years and I am delighted that we have now been able to take this leading role in bringing Facewatch, not only to all our members, but all independent retailers. I think this initiative will be a big step forward in helping members fight the menace of crime in their shops whilst at the same time equipping us with the statistical information that will enable us to achieve the level of police and government attention this problem deserves.”

Paul Baxter, NFRN Chief Executive, and Simon Gordon, Facewatch Founder, will be speaking at the Retail crime conference on the 19th April (headline speaker Lord Henley) about this exciting world leading initiative.

More information
http://www.facewatch.co.uk/

About Security Buyer

Security Buyer is the leading authority in global security content, delivering expert news, in-depth articles, exclusive interviews, and industry insights across print, digital, and event platforms. Published 10 times a year, the magazine is a trusted resource for professionals seeking updates and analysis on the latest developments in the security sector.

To submit an article, or for sponsorship opportunities, please contact our team below.

Rebecca Spayne Picture

Rebecca Spayne

Group Managing Editor

Georgina Turner Picture

Georgina Turner

Sales Manager

Afua Akoto Picture

Afua Akoto

Marketing Manager

Related News

Eun-Kyung-Hong_- securitybuyer.com

How AI Manages Mixed Surveillance Workloads

Eun-Kyung Hong, HDD Product Manager at Toshiba Electronics Europe GmbH discusses AI optimisation in mixed surveillance workloads
ASSA ABLOY - securitybuyer.com

ASSA ABLOY Door Group highlights importance of BS 8214:2026

ASSA ABLOY Door Group is supporting Fire Door Safety Week 2026 by raising awareness of the latest update to BS 8214:2026
OPTEX at Essen - securitybuyer.com

OPTEX to showcase perimeter solutions at Security Essen

OPTEX will present its latest perimeter and asset protection solutions at Security Essen 2026, one of Europe’s leading security trade fairs.
Dallmeier

Building Trust in Modern Video Security

Rebecca Spayne, Managing Editor of Security Buyer, speaks with Josua Braun, Chief Revenue Officer at Dallmeier electronic, about cyber resilience, trusted supply chains, the practical value of artificial intelligence and what security professionals should consider when investing in modern video technology. 
Verkada

Verkada Expands AI Security Platform

Verkada, a provider of AI-powered physical security and operations, has unveiled new capabilities for vehicle fleets, enterprise sound systems, and building operations during its annual customer conference, VerkadaOne.
Assa Abloy

“Mobile-first” access 

David Moser, of ASSA ABLOY Opening Solutions EMEIA explores how mobile digital access unlocks new possibilities for organizations everywhere.
Traka - securitybuyer.com

Integrating Digital and Physical Security

Tom Smith, Vice President and Head of EMEIA for Traka, discusses convergence and the expanding role of integrated key and asset management. 
Traka GSX

GSX Exhibitor Spotlight – Traka

Traka, an ASSA ABLOY company and the global leader in intelligent management solutions for keys and equipment, returns to GSX 2026 at Booth #1233. Traka experts will be available to provide personal demonstrations of how smart asset management systems are streamlining operations in numerous industry verticals. 
Rhombus GSX

GSX Exhibitor Spotlight – Rhombus

When it comes to modernising physical security, Rhombus stands out by making it smarter, simpler, and genuinely easier to manage; no matter the size or complexity of the business. 
Keynetics at Essen - securitybuyer.com

Keynetics to Debut at Security Essen 2026

The UK-based Keynetics will exhibit at Security Essen for the first time, showcasing SentriGuard, its smart key-management
Scroll to Top