Musical Instrument Museum chooses Omnicast to protect invaluable collection

Genetec's Omnicast protects MIM
Genetec's Omnicast protects MIM

Genetec, a pioneer in the physical security industry and a provider of world-class IP security solutions, is proud to announce that the acclaimed Musical Instrument Museum (MIM) (Phoenix, AZ) has installed Omnicast, Genetec’s IP video surveillance system, for the protection and monitoring of its prized collection. The Omnicast system is currently managing over 200 Axis Communications and InterlogixTM IP cameras, plus a few analog PTZ cameras connected via encoders.

MIM is the world’s first global musical instrument museum and has a collection of over ten thousand musical instruments and artifacts housed in a magnificent award-winning building of over 190,000 square feet. Several key stakeholders at the Museum previously had positive experiences with Genetec products and believed they would be an ideal fit for MIM given Genetec’s superior technology and flexibility.

Armed with Genetec’s powerful and flexible video surveillance solution, Omnicast, museum staff are able to key in to specific high-risk pieces and ensure they remain safe. Currently, Omnicast monitors everything from the 190,000 square foot interior to the exterior of the building and parking lot for complete facility coverage.

All main security operations are centralized in MIM’s Security Command Center, a station manned 24-hours a day. However, the Omnicast system also allows for remote monitoring by senior staff and configuration of internal access user privileges by administrators, which provide an extra layer of security.

Omnicast’s intuitive user interface, which required little training despite a staff unaccustomed to security system usage, was a key feature. Jeff Worcester, Project Manager at Climatec, the integrator involved in the project said, “Omnicast’s ease of use is a key advantage to the system in any environment. It enables a security team comprised of individuals with any level of experience – from none to a lifetime on legacy systems – to quickly and easily learn to navigate the software.” Additionally, the system’s highly flexible nature – permitting customization via programming as well as an array of plugin and macro options – was paramount to the success of the installation.

While MIM has only been open since April 2010, staff were able to use the surveillance system to track a potential thief off the grounds and onto a bus. Later, MIM staff were able to direct law enforcement to the suspect using the bus identification number. In another instance, security staff were able to promptly identify paparazzi outside the building attempting to photograph a visiting celebrity and attend to the situation immediately – all without visitor disruption.

Justin Karim, the Head of Security at MIM, notes: “We have been quite pleased with Genetec’s Omnicast Enterprise system. Its flexible nature is particularly well suited to a museum environment, where exhibits move and the security needs are amorphous, changing regularly. The Omnicast system has met our demands, and we are even looking at possibly using the system to inform business decisions – for example by expanding our system to include Genetec’s AutoVu LPR (license plate recognition) software for counting license plates in the parking lot to keep track of patron numbers. I would definitely recommend this system to fellow museums, as well as other professionals seeking a robust security system that delivers on the reputation of a leading company like Genetec.”

“We are excited to have had the opportunity to play an integral role in protecting both this unique collection and its visitors,” said Mark Feider, Regional Sales Manager at Genetec. “It is immensely satisfying to see the system in action and confirm that it is able to seamlessly adapt to such a wide variety of applications as this install required.”

About Genetec
Genetec is a pioneer in the physical security and public safety industry and a global provider of world-class IP license plate recognition (LPR), video surveillance and access control solutions to markets such as transportation, education, retail, gaming, government and more. With sales offices and partnerships around the world, Genetec has established itself as the leader in innovative networked solutions by employing a high level of flexibility and forward-thinking principles into the development of its core technology and business solutions. Genetec’s corporate culture is an extension of these very same principles, encouraging a dynamic and innovative workforce that is dedicated to the development of cutting-edge solutions and to exceptional customer care. For more information, visit

About MIM
MIM enriches the world community by collecting, preserving, and making accessible high-quality musical instruments, images, and music from every country in the world. We celebrate our world’s diverse musical cultures and foster global understanding by offering our guests an incomparable interactive experience, a welcome and fun environment, dynamic programming, and exceptional musical performances. MIM’s two-story building is enhanced by a 450-foot, flowing river-like corridor called “El Rio” that creates the spine of the museum and links the central atrium to the interior galleries. MIM’s galleries offer museum guests the experience of total immersion into a world of musical culture via state-of-the-art audio/video components that show the musical instruments on display within the context of their cultures of origin. An experience gallery invites guests to actually play the instruments, including gongs, drums, stringed instruments and gamelans. A celebrity-filled artist gallery, mechanical instrument gallery, museum store and critically acclaimed café round out the museum experience.

Subscribe to our newsletter

Don't miss new updates on your email
Scroll to Top