SmartTask provides workforce management for security sector

SmartTask becomes advanced employee scheduling and mobile workforce management solution for the security sector.

Skillweb has launched the next generation of SmartTask to create an advanced employee scheduling and mobile workforce management solution that helps to better plan and manage security officers. As a result, companies will now be able to take advantage of an integrated tool which combines intelligent rostering, live monitoring and integrated proof of attendance across teams of both static and mobile officers, making sure they are at the right place, at the right time to meet all service requirements and perform reliably.

Every aspect of SmartTask has been designed with simplicity and flexibility in mind using more than 12 years of industry expertise, making it the ideal tool to plan and coordinate security requirements. This means that fewer rostering and control room staff will be required to handle a greater workload, while at the same time helping to deliver higher levels of service, operate compliantly and make the most of available resources.

In particular, Intelligent Rostering will streamline the planning and scheduling processes, significantly reducing the time and cost required to prepare rosters. It uses a unique workflow algorithm, which identifies suitable staff members based on job requirements, historical shift patterns, industry legislation and availability. This combined with a simple graphical layout, with fast navigation between rosters and drag and drop functionality, will enable schedulers to quickly view, populate and update shift patterns, meeting the exact needs of clients and optimising service delivery.

A live view for control room operations has been introduced to provide an interactive dashboard to allow companies to monitor the delivery of contracted work and take corrective action to avoid dropped shifts and non-compliance of service. It offers at-a-glance visibility, with real-time updates and automatic refresh, which provides a checklist of all missed and expected calls. Therefore, office-based controllers can track the attendance, status and safety of static and mobile personnel to respond quickly to any operational issues, security alerts and lone worker alarms.

The SmartTask solution has been developed using the latest cloud based technology and is delivered using a secure, robust and reliable Software as a Service (SaaS) package. This provides flexible management access to a simple to use solution from any web-enabled smartphone, tablet or PC, with a dashboard view of how a business is performing.

Paul Ridden, CEO of Skillweb commented: “We have upgraded SmartTask to help companies gain competitive advantage by taking control of their security officers and making sure they are operating in accordance with contract requirements.   As a result, it is suitable for security organisations of all sizes that are looking to enhance workforce management, reduce operational overheads, retain customers and win more business.”

SmartTask will continue to effectively capture integrated proof of time, attendance and work, enabling companies to monitor the status of both static and mobile security teams centrally from a single system. This real-time visibility offers an efficient means of managing a remotely-based workforce and provides complete peace of mind that personnel are safe and meeting agreed service commitments.

The activities of mobile personnel can be monitored using an app installed on a range of rugged or consumer smartphones. Security officers simply have to swipe unique tags at key locations to prove attendance, time, date, GPS and status. Meanwhile, sophisticated call taking software effectively captures and records the working hours of static personnel based at remote locations. Employees only need to call from a designated landline or mobile number, inputting their unique PIN and site number, to book on and off of shifts or register a check call.

About Security Buyer

Security Buyer is the leading authority in global security content, delivering expert news, in-depth articles, exclusive interviews, and industry insights across print, digital, and event platforms. Published 10 times a year, the magazine is a trusted resource for professionals seeking updates and analysis on the latest developments in the security sector.

To submit an article, or for sponsorship opportunities, please contact our team below.

Rebecca Spayne picture 2025

Rebecca Spayne

Managing
EDITOR

Georgina Turner image

Georgina Turner

Sales
Manager

Afua Akoto image - Security Buyer

Afua Akoto

Marketing Manager

Read the Latest Issue

Follow us on X

Follow us on X

Click Here

Follow us on LinkedIn

Follow us on LinkedIn

Click Here

Advertise here

Reach decision makers and amplify your marketing

Advertise here

Click Here

Related News

FLIR - security buyer

New FLIR camera for Perimeter Security

FLIR, a Teledyne Technologies company, today released its newest high-resolution visible/thermal security camera for commercial..
Contacta - Security Buyer

Contacta launches Level 8 ballistically-resistant window intercom

Assistive listening specialist, Contacta, has launched the world’s first window intercom system with a Level 8 UL752 approval.
Big Interview Abdullah Tanoli

Big Interview – Hero of Leicester Square

Rebecca Spayne of Security Buyer has the privilege of speaking with a real-life hero, Abdullah Tanoli, the hero of Leicester Square..
SentinelOne & AWS - Security Buyer

SentinelOne Teams with AWS to bring Cloud Security Protection

SentinelOne announced that it is a launch partner for the new AWS Security Hub. The new collaboration builds on a long standing..
Genetec - Security Buyer

Genetec and Hanwha Vision

The latest in our ongoing series introducing Hanwha Vision’s pioneering partners, leads us to Ben Durrant, Account Executive at Genetec Inc.
Altronix - Security Buyer

Altronix POE367 Delivers 277VAC Support

Altronix has expanded its power product line with the new POE367 power supply/charger designed specifically for 277VAC input environments.
IFPO x GSA - Security Buyer

New Corporate Members for IFPO

The Global SecurAlliance (GSA)summer meeting on 16 June was held again at the stunning Château de Méry-sur-Oise on the outskirts of Paris.
SB Awards register now advert - Security Buyer

Launching Security Buyer Awards

Honouring innovation, leadership, and success across the global security industry at the Security Buyer Judges’ and Readers’ Awards 2025 
Product Spotlight - HID

Product Spotlight – HID

Access control is evolving into a smart, responsive platform—integrating embedded apps, IoT, and cybersecurity to deliver…
Genetec

Genetec brings new capabilities to Security Center SaaS

Genetec announced new updates to Security Center SaaS, the company’s enterprise-grade Security-as-a-Service (SaaS) solution..
Scroll to Top