Amazon suffers data leak on the brink of Black Friday

Just a few days before Black Friday, the biggest shopping season of the year, Amazon has been hit by an unexplained customer data leak.

Customers were contacted by Amazon to warn them that their names and email addresses had been ‘inadvertently disclosed.’ It is still unclear as to how many customers were affected by this leak and how it happened in the first place. “We have fixed the issue and informed customers who may have been impacted,” said Amazon in a statement.

“I wouldn’t hurry with premature conclusions until all technical details of the incident become clear,” said Ilia Kolochenko, CEO and Founder of High-Tech Bridge. “Based on the information currently available, it is technically incorrect to call this incident a ‘data breach.’ This rather looks like an inadvertent programming error that made some details of Amazon’s profiles publicly available to random people.”

The firm said the issue was not a breach of its website or any of its systems, but a technical issue that inadvertently posted customer names and email addresses to its website. Although the information leaked was not as serious as credit card information, industry experts still recommend customers to change their passwords as a precaution.

“Unfortunately, even such companies as Amazon are not immune from such omissions,” added Kolochenko. “Our IT systems become more convoluted and intricate every day, inevitably causing more human errors. Amazon’s reaction seems to be quite prompt, however an official statement would certainly be helpful to prevent any speculation and unnecessary exaggeration of the incident and its scope.”

UK data regulator the Information Commissioner’s Office (ICO) – which Amazon must inform of any data breach as part of the General Data Protection Regulation (GDPR) introduced this year – said it was following the situation.

About Security Buyer

Security Buyer is the leading authority in global security content, delivering expert news, in-depth articles, exclusive interviews, and industry insights across print, digital, and event platforms. Published 10 times a year, the magazine is a trusted resource for professionals seeking updates and analysis on the latest developments in the security sector.

To submit an article, or for sponsorship opportunities, please contact our team below.

Rebecca Spayne picture 2025

Rebecca Spayne

Managing
EDITOR

Georgina Turner image

Georgina Turner

Sales
Manager

Afua Akoto image - Security Buyer

Afua Akoto

Marketing Manager

Read the Latest Issue

Follow us on X

Follow us on X

Click Here

Follow us on LinkedIn

Follow us on LinkedIn

Click Here

Advertise here

Reach decision makers and amplify your marketing

Advertise here

Click Here

Related News

Milestone - SecurityBuyer

Milestone Systems updates across XProtect, BriefCam, Arcules

Milestone Systems today announced updates across its complete security technology portfolio with releases for XProtect
ASSA ABLOY SMARTair - Security Buyer

More flexible management of Gen-Z student accommodation

Almost everyone attending university for the first time is now a digital native. They expect the convenience…
ICT - securitybuyer

ICT announces Martin Vermaak as COO

Integrated Control Technology (ICT), a leading provider of intelligent access control, intrusion detection, building automation..
SB Awards register now advert - Security Buyer

Launching Security Buyer Awards

Honouring innovation, leadership, and success across the global security industry at the Security Buyer Judges’ and Readers’ Awards 2025 
Product Spotlight - HID

Product Spotlight – HID

Access control is evolving into a smart, responsive platform—integrating embedded apps, IoT, and cybersecurity to deliver…
ICT

ICT announces Stewart Meyer as Chief Marketing Officer

Integrated Control Technology (ICT®), a leading provider of intelligent access control, intrusion detection, building automation and…
ASSA ABLOY Opening Solutions

Digitalising access and optimising workflows

Digitalization is high on the agenda, or well under-way, in all kinds of commercial environments. As part of this process…
TDSi

TDSi Launches UK GARDiS Installer Training

Integrated Access Control and Security manufacturer TDSi announces that it is offering a free Training Kit to individuals taking part…
OneLink

Product Spotlight – Gallagher’s OneLink

Gallagher Security presents, OneLink – the product that is elevating remote security through the power of the cloud 
Stephen Tickle

Comelit-PAC Appoints Stephen Tickle as Regional Sales Manager

Comelit-PAC has appointed Stephen Tickle as its new Regional Sales Manager.  Stephen will focus on supporting PAC’s access control…
Scroll to Top