Human oversight in the age of AI security

Alex Kazerani, SVP of Cloud Video Security & Access Control, Motorola Solutions explores the power of AI in video security.

The landscape of security is undergoing a seismic shift. Artificial intelligence (AI), cloud security and evolving regulations are converging, prompting a fundamental question: In a world increasingly driven by intelligent machines, is human oversight still indispensable? At Avigilon, we believe the answer is a resounding yes, though the nature of that oversight is transforming. 

AI-powered analytics, a cornerstone of Avigilon’s solutions, have revolutionised threat detection. Equipped with advanced algorithms, our cameras can discern subtle anomalies in real-time – identifying suspicious behavior, detecting abandoned objects or even recognising potential safety hazards. This automation dramatically enhances situational awareness, allowing security personnel to focus on critical incidents rather than sifting through endless hours of footage.   

Cloud security extends this capability further, providing remote access and centralised management. This accessibility is invaluable for large-scale deployments, enabling security teams to oversee multiple locations from a single interface. However, the sheer volume of data these systems generate necessitates intelligent filtering and prioritisation. This is where AI excels, acting as a tireless sentinel, flagging the events that warrant human attention.   

AI is not infallible. Its decision-making is rooted in algorithms, and while sophisticated, these algorithms can be susceptible to biases and errors. This is where human oversight becomes paramount. A trained security professional can contextualise AI-generated alerts, assess the nuances of a situation and make informed decisions that a machine cannot.   

Moreover, the ethical implications of AI in security are profound. Regulations are beginning to emerge, mandating transparency and accountability in AI deployments. These regulations underscore the need for human control, ensuring that AI systems are used responsibly. At Avigilon, we believe in a human-in-the-loop approach, where AI augments human capabilities – not replaces them.   

The future of security lies in a symbiotic relationship between humans and AI. We envision a system where AI is a powerful analytical tool, providing security teams with actionable intelligence. Human operators, leveraging their judgment and expertise, validate and act upon this intelligence. This collaborative approach helps ensure that security remains both efficient and accountable.   

Consider a scenario where an Avigilon camera detects an unusual gathering in a restricted area. The AI flags this event, alerting security personnel. A human operator, accessing the live feed via the cloud, can then assess the situation, determining if it warrants intervention. Perhaps it’s a harmless gathering of employees, or perhaps it’s a potential security breach. This judgment call, informed by AI-driven insights, is the essence of effective human oversight.   

In conclusion, while AI and cloud solutions are reshaping security, human oversight remains essential. It’s not about choosing between humans and machines, but about harnessing their complementary strengths. Avigilon is committed to developing AI-powered solutions that empower security professionals, helping to ensure a safer and more secure future for all. 

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Rebecca Morpeth Spayne,
Editor, Security Portfolio
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