ICT’s Single System Streamlines City Services

January 21, 2025

ICT’s Protege GX system enhances security for New Britain’s city facilities, offering seamless integration, centralized control, and streamlined access across multiple locations

New Britain is a thriving city in Connecticut, USA. It’s nicknamed “Hardware City”, as it houses the Stanley Black & Decker corporation headquarters.

The City of New Britain turned to local ICT integrators Mammoth Security for a complete refit of security services at City Hall, followed by a system expansion to include the new Public Works Operations Center that was under construction.

City Hall safely secured

“Our security equipment was end of life, so we needed to go to something else,” explains Jon Delgadillo, Director of Support Services at the City of New Britain. After installing 90 doors with access control, plus CCTV at City Hall, Mammoth Security got rave reviews for their work.

New Britain mayor, Erin Stewart said, “We’re really grateful for Mammoth. Safety and security is their upmost priority. They came in on-time, under budget, and made all our staff and employees feel safe.”

The mayor was so impressed that the City of New Britain had no hesitation in tasking Mammoth Security to extend the current ICT Protege GX system to include the new Public Works Operations Center.

System expansion for City Yard

The new City Yard has 4 buildings, 24 doors, and houses the entire Department of Public Works staff and administration.

Delgadillo says, “We can store the city fleet properly, including vehicles and equipment. The new Fire Department maintenance garage is attached, and it’s also going to be one of the city’s main backup data centres.

Intrusion integrated

Eugene Klimaszewski, President at Mammoth Security, explains what will make life easier for Delgadillo and the Public Works team. “We’ve installed long-range readers at the main gate for ease of access. And the overhead garage doors and intrusion detection are all integrated and controlled through Protege GX.

Delgadillo continues, “With over 50 garage doors, being able to integrate alarms into the security platform means employees can be sure the doors are all closed before arming. Notifications that a door is open is a huge benefit of the ICT system.”

Single platform shows it’s strength

Protege GX is a multi-site, unified platform that can be very easily expanded and will continue to secure City of New Britain, well into the future.

As Delgadillo says, “I’m looking for an access control system that is hardy, affordable, and easy to use. ICT definitely provides all of this with their world-class solution, products, and support.”

One card, multiple sites

The City of New Britain now has a centralised hub for ICT at City Hall. As Delgadillo explains, “Even with multiple locations that running ICT, we can see what’s going on at our hub and monitor everything from there.”

“We get even more value now ICT access control is in other city facilities. With a single card or code, a person can access multiple buildings and that’s a benefit for all city personnel. I’d definitely recommend ICT to other municipalities, it’s such a user-friendly access system. We wish we could achieve this solution in all our facilities.”

View the video – QR code to https://info.ict.co/l/817403/2024-11-11/3nrzf9