Vismo announces Vismo Incident Management – communicates key information about emerging incidents within seconds to those at risk
Global tracking specialist Vismo announced Vismo Incident Management, which allows organisations to alert travelling staff to incidents that are a threat or potential threat to their well-being. Alerts are sent via the company’s mass notification system, direct from its secure portal.
Effective immediately, the service – vismo.com/incident-management – integrates external data incident feeds into the portal. This ensures that users of the Vismo Global Traveller App in any affected area are automatically identified, and then rapidly notified via mass notification.
Users can respond to notifications through the app, sending their safety status and other information to the portal. Operations teams use the portal for monitoring and aiding travellers in crisis and potential crisis situations, regardless of where those users are in the world.
“A vital contribution to the success of our incident management is the precise location of any user of the app,” says Colin Dale, Director of Global Sales, Vismo Global Tracking Solutions. “Location precision is a longstanding hallmark of the app, which uses our own patented technology to maximise location accuracy.
“That, combined with the ability of incident management to alert users, via mass notification, within seconds of an incident occurring, keeps the company and the app users at the global forefront of traveller protection.”
Mass notification
Mass notification is the quickest way for users of the Vismo App to be alerted to occurring incidents. To help ensure that mass notification operates optimally, the notifications are sent via multiple channels including SMS, email, in-app and phone call, targeting the individual not just the device.
“Using multi-paths ensures that communications can be maintained even in the event of outages or network contention issues,” says Dale. “And because our app operates on smartphones, tablets, personal GPS trackers, satellite trackers or satellite phones, users are assured of true global coverage depending on the device they are using and any rare outage.”
Combining mass notifications with Incident Management. (Example seen above)
