15 November 2021 - Security Buyer Magazine

Zenitel launches next generation IP Speakers series

Zenitel, a provider of intelligent critical communication solutions, is proud to announce the launch of five, Next-Generation, IP Speakers that provide intelligent two-way communications and allow users to hear, be heard, and be understood in any situation. “IP speakers as an important part of public address systems are essential for mitigating security and safety challenges, especially in demanding environments,” said Lars Paulsson, EVP for Safety and Security at Zenitel. “We are excited and look forward to see in how many different ways this next generation series of IP speakers from Zenitel can create value for our customers.” Zenitel’s new line of IP Speakers includes: 1. Ceiling Speaker, ELSIR-10CM – This IP56-rated ceiling speaker is built for indoor use and is great at blending into the environment. A concealed, built-in microphone enables access to intelligent audio features, while maintaining a clean speaker design. This full range speaker allows for broadcast of voice messages and background music. 2. Horn Speaker, ELSII-10HM – The Horn speaker is perfect for perimeter and asset protection. The design and frequency response of the speaker allows the user to deliver voice messages over distances. Its robust, IP67-rated design makes it a great outdoor solution. 3. Long Horn Speaker, ELSII-10LHM – The Long Horn speaker delivers communication in large areas especially where speaker placement is challenging. As with the standard Horn speaker, the Long Horn speaker is perfect for perimeter and asset protection. Its robust, IP67-rated design makes it a great outdoor solution. 4. Cabinet Speaker, ELSII-10WM – This IP67 rated Cabinet speaker is ideal for both indoor and outdoor use. It is wall mounted and special consideration has been given to the aesthetics, which allows the speaker to blend with ease into its environment. It is perfect for both broadcasting voice messages and background music. 5. Projector Speaker, ELSII-10PM – This IP65-rated Projector speaker is a bi-directional speaker that is designed for both indoor and outdoor applications. It enables good coverage in areas such as corridors, halls, walkways, and rail platforms where ceiling speakers cannot be installed. It offers the perfect mid-point between the dispersion and coverage of a horn speaker with the aesthetic design offered by a cabinet speaker. Each new speaker incorporates Zenitel’s superior audio technology, to provide interactivity, integration, and clear communications. Some additional highlights of the new series include: • Built-in microphone for ambient listening and talk-back functionality • Automatic volume control • A built-in amplifier that reduces the need for cabling • Flexible zoning, to ensure that each speaker can be addressed alone, or grouped to form larger zones Zenitel’s use of open standards such as SIP, Multicast, and RTP streaming enables easy integration, and our three modes of operation – SIP, IC-EDGE, and ICX-Alphacom – allows users to scale to current and future needs, from standalone systems to enterprise grade solutions. To stay up to date on the latest, trends, innovations, people news and company updates within the global security market please register to receive our newsletter here. Media contact Rebecca Morpeth Spayne, Editor, Security Portfolio Tel: +44 (0) 1622 823 922 Email: editor@securitybuyer.com

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Using surveillance solutions to transform the retail experience

Industry Sectors, Middle East Exclusives, Product News, Technology / Editor

How can using video surveillance help transform the retail experience and improve security, efficiency and reduce criminal activity The retail industry has been through one of the most challenging periods in its history but is showing some positive signs of recovery. As restrictions have eased and allowed customers to return to shops, retailers have realised that there have been shifts in shoppers’ mentalities. For example, in June 2021 PwC conducted a Global Consumer Insight Pulse Survey which found that 35% of consumers believed increased health and safety measures such as controlled numbers were important when shopping in physical stores. “Surveillance technology can be implemented in a multitude of ways to help retailers remain responsive to changing demands” In addition to health concerns, there is a demand for more flexible and convenient options. Consumers increasingly want a shopping experience that is as simple, quick and, above all, as contactless as possible. In order for brick-and-mortar retail to continue to survive, it must respond to the new needs of consumers. Surveillance technology can be implemented in a multitude of ways to help retailers remain responsive to changing demands, supporting them in both improving the customer experience and store security. Louise Hobroh, Global Enterprise Segment Marketing Manager Retail and Carina Reitz, Solution Marketing Manager Network Audio for Axis Communications discuss exclusively for Security Buyer the benefits of video surveillance in the changing retail landscape. Monitoring store occupancy Surveillance solutions equipped with people counting and queue monitoring technology can be used to provide valuable information about activity within the store at any one time. The use of IP audio in these solutions can be used to both reassure shoppers of the safety measures in place and assist in controlling customer occupancy so there are not too many people in the store at the same time. If the store becomes crowded or a long queue starts to develop, two actions can be taken. When shoppers are wishing to enter the store, voice messages can be used to instruct them that they need to wait due to reaching customer capacity. Meanwhile inside the shop, staff can be alerted to open more tills, reducing the number of people queuing at a single checkout station. “Surveillance solutions equipped with people counting and queue monitoring technology can be used to provide valuable information” This is also in line with customer wishes: A recent study by Multiscope shows that over a third of the surveyed participants (39%) would like to know how many people are in a shop before they enter it. This is likely another impact of the pandemic on shoppers’ mentalities where-by they feel overcrowded spaces pose more health risks. Audio solutions can also help to disperse crowds and shorten queues through live messages alerting staff to attend the shop floor so that they can intervene. Deterring criminal activity inside and outside stores Improving the customer experience is not only about monitoring for customer needs, but also for criminal behaviour. Stores tend to be hot spots for theft, vandalism or interpersonal conflict and it is critical for security personnel to be aware of incidents. Early intervention is even more valuable, as staff can prevent incidents from escalating. Surveillance solutions with features such as sound detection can support staff in detecting undesirable activity. For example, audio analytics can be used to pick up sounds of aggression from individuals or breaking glass. After the detection of the sounds, alerts can be used in various ways to respond to the situation for example: to notify an alarm centre that can speak live to the scene and instruct security staff to the site; or enable the speaker to play a pre-recorded message that they are under surveillance and that security staff are on their way. In the self-checkout zone, video helps to prevent shrinkage. Software analyses goods in a customer’s shopping trolley based on the video image and ensures that the products are scanned correctly. By connecting this to audio capabilities, alerts can be triggered to identify non-scanning and fraud and then instruct staff to come over and check the items when necessary. Integrating voice messages into self-checkout zones can discourage criminal activity by informing individuals how to scan correctly. Losses from shoplifting can be significant – it’s been reported that European retailers lose roughly €49bn a year from shrinkage. Audio solutions can support in deterring theft inside shops by playing announcements and alerts when suspicious behaviour is detected by video cameras. For example, if a visitor lingers in a high value goods area for a long time, a voice message saying that staff will be there to support can be played. Through these actions suspicious behaviour can be addressed, ultimately leading to fewer incidents and a reduction in security personnel needed on site, saving money and time. Use of video cameras and audio solutions was implemented by RC Willey, a large home furnishings chain in the US. After deploying cameras in stores and warehouse to track inventory and spot discrepancies the stores experienced a reduction in shrinkage. In an effort to increase profits even more, the retailer added audio speakers to the security solution, to play pre-recorded messages to intruders or vandals when they were detected by cameras. As a result of the combined implementation, RC Willey found that theft and vandalism expenses dropped from $40-$50K a year to zero at its Las Vegas distribution centre, even though the location was a hot spot for criminal activity. Combining these smart technologies for monitoring criminal behaviour can impact not only inside stores, but the surrounding areas outside. If there are people loitering or gathering after opening hours, alerts can be sent to security teams and messages played to encourage groups or individuals to move on. Actions can then be taken to address suspicious behaviour. In practice, this works well. Le Piazze Center in Bologna needed to upgrade the existing surveillance system to improve efficiencies and better support security staff. By adding network audio to the solution, a passive system was transformed into a proactive instrument which could broadcast either live or

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New TID-600R intercom from Hanwha Techwin brings high-quality communication

Middle East News Desk / Editor

Hanwha Techwin has announced a new intercom product, the TID-600R, that brings together the company’s high-quality camera functionality with audio features and analytics. The new intercom has multiple applications, from acting as a help point for queries and emergencies, to access control or seamless communication with a control room or a front desk reception. The SIP compliant TID-600R features a 2MP fisheye lens with a wide horizontal 180° field of view (114° vertical), low light performance (IR provides 16 feet/5 metres of infra-red illumination), and Wide Dymanic Range (WDR) for challenging lighting scenes. Additionally, the intercom is NDAA compliant. TID-600R uses The intercom is applicable across many different sectors, notably healthcare settings (where touchless access control is prioritised); car parks and transport settings (to improve visibility and communication); and office locations and residential settings (for a seamless entry and exit experience). The product goes beyond a simple intercom system to offer surveillance features that improve security, integration with leading VMS and NVRs, and can act as part of a wider video surveillance and access control setup. Easy touchless control In addition to the intercom’s push button, the TID-600R offers a touchless call system, allowing individuals to simply raise their hand towards the device to initiate a call. Touchless entry and exit solutions have become increasingly important post-Covid, reducing the risk of infection and cleaning needs. The touchless option can be easily switched on and off via the intercom’s intuitive user interface. Visual features The camera within the intercom can also handover events to other cameras in a security system to boost security and safety – for example during nighttime or when a building is unattended. This feature can be used to move a PTZ camera to point automatically at an entrance if someone is detected in front of it by the intercom camera. Similarly, intelligent analytics such as line crossing, loitering, object classification, and more can add further insights for operators. All camera footage can be stored in a VMS or NVR for easy retrieval and analysis post-event. Along with edge storage available in the device itself through a Micro SD card slot. This makes the TID 600R more flexible and useful than a traditional intercom device as it provides additional entry/exit data and automation. Audio features The intercom’s built-in speaker and microphone provide excellent call clarity with up to 85dB of volume at 0.5m, echo cancellation and noise reduction. Users can program audio messages to automatically play when a call is initiated or someone enters the field of view. Sound classification analytics (detecting glass breakage, screen explosion and gunshots) offers extra situational awareness to operators. SIP 2.0 support The TID-600R offers full SIP 2.0 support making it easy to integrate with existing VoIP systems. When a person interacts with the intercom, multiple phones at any location can be contacted simultaneously through the VoIP system, so the intercom will always be answered. It can also easily integrate with PBX servers. Environmental protection With an attractive metal casing in white or dark grey, the TID-600R is externally robust and utilises tamper and shock detection analytics and alarms to notify operators of any potential tampering. Its IP65 and IK08 classifications, and NEMA 4X enclosures fully protect the device from dust, water, and other potential environmental damage, prolonging the lifetime and quality of the intercom. To fit in with a building’s aesthetics, the intercom comes with an additional range of mounts and other accessories (available to purchase separately). Compatibility and security The TID-600R intercom facilitates an open platform that can support edge-based third-party applications. There is additional API support with the Hanwha SUNAPI SDK and it supports ONVIF Profile S. Additionally it can be used with the Wisenet PoE extender camera range reducing the need for additional network cabling and LAN ports. Uri Guterman, Head of Product & Marketing at Hanwha Techwin Europe, “The TID-600R intercom is the first product of its kind in the Hanwha Techwin portfolio bringing our market-leading camera and video analytics technologies to an intercom product. We’re excited to be able to offer customers a more extended solution that spans across video surveillance, access control and communication, and benefits from Hanwha Techwin’s extensive industry experience.” Media contact Rebecca Morpeth Spayne, Editor, Security Portfolio Tel: +44 (0) 1622 823 920 Email: editor@securitymiddleeast.com

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Barracuda named a Visionary in the 2021 Gartner Magic Quadrant

Middle East News Desk / Editor

Barracuda, a provider for cloud-enabled security solutions, announced that it has been recognised as a Visionary in the 2021 Gartner Magic Quadrant for Network Firewalls. According to Gartner, “Network firewalls secure traffic bidirectionally across networks. Although these firewalls are primarily deployed at hardware appliances, clients are increasing deploying virtual appliance firewalls, cloud-native firewalls from infrastructure as a service (IaaS providers, and firewall as a service (FWaaS) offerings hosted directly by vendors.” Barracuda CloudGen Firewall protects cloud-connected users, network workloads, and devices wherever they reside. Barracuda CloudGen Firewall offers a comprehensive set of next-generation firewall technologies to ensure real-time network protection against a broad range of network threats, vulnerabilities, and exploits. Barracuda CloudGen WAN is a cloud-native Firewall-as-a Service with tightly integrated next-generation technologies, including application profiling, intrusion prevention, web filtering, advanced threat and malware protection, antispam, and full-fledged network access control. “With the shift to the cloud and rapid adoption of remote work, organisations need protection that goes beyond next-generation firewalls,” said Tim Jefferson, SVP of Engineering for Data Protection, Network and Application Security at Barracuda. “We believe this report recognises our expertise and innovative approach to network security and the variety of ways that we’re supporting our customers on their security journey and meeting their evolving needs.” According to a Barracuda customer case study, “Of all the products we tested only Barracuda CloudGen Firewall provided internet and VPN load balancing across multiple uplinks combined with full next-generation security capabilities on a single appliance,” said Ivar Indekeu, ICT Infrastructure Manager at H.Essers. “Deployment of Barracuda CloudGen Firewall with Secure SD-WAN was easy and straightforward. Zero Touch Deployment worked very well; we can directly ship the firewalls to the remote locations.” Gartner Magic Quadrant for Network Firewalls, 01 November 2021, Rajpreet Kaur, Adam Hills, Jeremy D’Hoinne, Nat SmithGartner and Magic Quadrant are registered trademarks of Gartner and/or its affiliates in the US and internationally and is used herein with permission. All rights reserved Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organisation and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose. Media contact Rebecca Morpeth Spayne, Editor, Security Portfolio Tel: +44 (0) 1622 823 920 Email: editor@securitymiddleeast.com

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Using surveillance solutions to transform the retail experience

Industry Sectors, Product News, Technology, UK Exclusives / Editor

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10 SSAIB firms receive nominations for 2021 Security and Fire Excellence Awards

UK Exclusives / Editor

No fewer than 10 SSAIB firms have been shortlisted for the 2021 Security and Fire Excellence Awards, which recognises the outstanding achievements throughout the industry over the last 12 months. The awards ceremony – ran in partnership with IFSEC International and FIREX International, of which SSAIB is the Official Installer Partner for both events – takes place on Tuesday November 23 at The London Hilton on Park Lane. And there will be a host of opportunities for SSAIB-certified firms to celebrate their success on the night, with the ten companies gaining an impressive 23 nominations in total – across 13 awards – between them. Following the announcement, SSAIB Chief Executive Alex Carmichael was quick to point out that this success should be celebrated even more than usual, due to what has been a unique 12 months for everyone. Carmichael revealed, “It gives me great pleasure to see so many SSAIB firms shortlisted for the 2021 Security and Fire Excellence Awards. Awards such like this are imperative for acknowledging those that have gone above and beyond, but after what has gone on this last year, it’s even more of an achievement for those that have been shortlisted. “The pandemic only helped to prove what we already knew about the security and fire industries being key workers, so that only goes to show how exceptional those that have made the shortlist for this year’s awards are. “The ten SSAIB firms that have made the shortlist should be immensely proud of their achievements and, on behalf of everyone at SSAIB, I wish them all the best of luck for their respective categories on the night.” National organisation SecuriGroup have the most nominations of any SSAIB-certified firm, after being shortlisted in four categories; ACS Champion of the Year, Company Lockdown Hero of the Year, Corporate Social Responsibility Initiative of the Year – with Carbon Net-Zero – and Security Guarding Company of the Year Over £25m Turnover. A trio of firms – Envision Intelligent Solutions, Reliance High-Tech Limited and VPS UK – are just behind them, with three nominations each. Envision will go head-to head to with SecuriGroup in the Company Lockdown of the Year category, while the Northern Irish-based firm also appear in the shortlist for Security or Fire Solution Innovation of the Year – with Envision Gateway – and their link-up with North Time and Data 1 is recognised as part of the Security Partnering Initiative of the Year line-up. Reliance and VPS are also competing together in the brand new Champion of Champions award – set up to highlight the achievements of all previous company category awards winners since the inaugural event 21 years ago, to be judged as the best of the best as the Champion of Champions. Berkshire-based Reliance also contest the Security Installer of the Year Over £5m Turnover and Security Project of the Year (with Natural History Museum) categories. Meanwhile, VPS have been further shortlisted for the Security and or Fire Solution Innovation of the Year – with Smart Security and Safety Zones to Protect People and Assets in Roadwork Construction – and their Tackling Health and Safety During a Crisis Year idea is recognised within the Security Training Initiative of the Year category. FGS Security will be hoping to pip their SSAIB counterparts and bring the Champion of Champions award back to Lancashire, as it makes up one of their two nominations alongside their New West End Company Street Patrol Team being considered for Outsourced Security Individual or Team of the Year. ICTS UK and Ireland and NMCN join FGS with two nominations, with ICTS hoping for success in the ACS Champion of the Year and Security Guarding Company of the Year Over £25m Turnover categories. Meanwhile, Nottinghamshire-based NMCN will be looking to be named Security Installer of the Year Over £5m Turnover or hope their Met Office Security Upgrade initiative is recognised as Security Project of the Year. Further nominations for Blackstone Consultancy (Consultancy of the Year), Dardan Security (ACS Champion of the Year) and Land Sheriffs (Security Guarding Company of the Year Under £25m Turnover) help round out the 23 nominations achieved by the ten SSAIB-certified firms shortlisted. For more information on the Security and Fire Excellence Awards, please visit https://www.securityandfireawards.com/. To stay up to date on the latest, trends, innovations, people news and company updates within the global security market please register to receive our newsletter here. Media contact Rebecca Morpeth Spayne, Editor, Security Portfolio Tel: +44 (0) 1622 823 922 Email: editor@securitybuyer.com

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Biometric access control with DoorBird & Fingerprints

Industry Sectors, Product News, Technology, UK News Desk / Rebecca Morpeth-Spayne

DoorBird integrates a Biometric Fingerprint Sensor in its IP Door Intercoms Bird Home Automation, a Berlin-based manufacturer of “DoorBird” IP access control devices, is expanding its product portfolio to include door intercoms with an integrated fingerprint sensor. IP video door stations of the D21x series are now equipped with fingerprint technology from Fingerprint Cards AB, a global biometrics company based in Sweden. This enables biometric authentication via fingerprint. With a DoorBird door station, homeowners and residents can see and speak to their visitors and delivery services on the go via smartphone and unlock the door when needed. Each door intercom features an HD wide-angle camera, motion sensor and audio system with echo and noise cancellation. Keyless access control via RFID or PIN code is now complemented by a new option: via biometric fingerprint. The full-frame touch sensor is based on patented technology by Fingerprint Cards AB and meets high convenience and security standards compared to line-based sensors. The fingerprint reader is fully integrated into the DoorBird software architecture and can be configured remotely at any time. Via app or web-based dashboard, the user can grant and withdraw access permissions, and also define which event should follow when a certain finger is detected. For example, an internal or external relay can be triggered, or an HTTP(S) command can be carried out. To prevent manipulation attempts, the fingerprint scanner is temporarily locked after ten unauthorised access attempts. The fingerprint sensor is integrated in DoorBird models with one and two call buttons: D2101FV Fingerprint 50 and D2102FV Fingerprint 50. Each door intercom can store up to 50 fingerprints. Furthermore, customers can create their own customised IP video door stations equipped with a fingerprint sensor and other individual modules via the DoorBird 3D Configurator. “Thanks to the cooperation with Fingerprints Cards AB, we can fulfill many of our customers’ requests for high-quality IP access control devices with a fully integrated biometric fingerprint sensor,” said Sascha Keller, CEO of Bird Home Automation. “When it comes to collaborations, we always try to work with the best in their class, and that is why we have integrated this technology, which is characterised by a superior biometric performance and security, into our DoorBird IP video door stations.” “We are excited about our collaboration with DoorBird, our first IP Door Station partner in EMEA, who now launched their D21x series with our fingerprint sensor, a solution that is suitable for smart homes, where biometrics bring convenience and security”, commented Michel Roig, SVP Business Line Payment & Access at Fingerprint Cards AB. To stay up to date on the latest, trends, innovations, people news and company updates within the global security market please register to receive our newsletter here. Media contact Rebecca Morpeth Spayne, Editor, Security Portfolio Tel: +44 (0) 1622 823 922 Email: editor@securitybuyer.com

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Carlos Morales joins Ambiq as Vice President of AI

News Desk / Ghyslaine Cordrey

Ambiq announces that Carlos Morales has joined the company as Vice President of Artificial Intelligence (AI). Mr. Morales will leverage Ambiq’s Subthreshold Power Optimised Technology (SPOT) platform to bring AI to the farthest endpoints of compute as billions of mobile, and portable devices continue to expand the ever-growing IoT universe. He will focus on enabling novel low-latency AI-driven applications while reducing the need for intensive energy demand by applying analytics locally and intelligently. Carlos Morales has over 30 years of research and development experience spanning silicon to cloud. Most recently, he led a company-wide AI strategy and business development initiatives with a global AI Software Team at Intel for five years. Before Intel, Carlos was part of Cisco’s Advanced Architecture and Research group, where he successfully pioneered unprecedented technologies such as Fog Computing and the first full-featured software-defined router that is now an essential part of the Edge to Cloud operations. “The moment I understood Ambiq’s unique value, I knew I had to be part of their journey,” said Mr. Morales. “The opportunities unlocked by bringing AI to the vast far-edge ecosystem are mind-boggling and terrifically exciting. Ambiq is in a singular position to truly bend the arc of compute, and I’m happy to be a part of that.” “Ambiq is on the cusp of revolutionising the IoT by enabling tomorrow’s battery-powered endpoint devices to become more intuitive, energy-efficient, and seamlessly integrated into our daily lives,” said Fumihide Esaka, the Chairman and CEO of Ambiq. “We are delighted to have Carlos join us to drive our endpoint intelligence goal to fruition.” Carlos’ career spans just about every aspect of computer engineering, from ASIC development to cloud-based Deep Learning-as-a-Service products. Besides AI, he’s built expertise in Cloud-based back-end applications, cybersecurity, workload scheduling, orchestration, isolation, and efficient networking in his past roles. To stay up to date on the latest, trends, innovations, people news and company updates within the global security market please register to receive our newsletter here. Media contact Rebecca Morpeth Spayne, Editor, Security Portfolio Tel: +44 (0) 1622 823 922 Email: editor@securitybuyer.com

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Global security systems firm moves UK headquarters

News Desk, People News / Ghyslaine Cordrey

Optilan is pleased to announce it has secured two new facilities in Warwickshire in the UK. The Company has leased a new Manufacturing and Storage facility and a separate UK based office headquarters (HQ). These new facilities represent a number of key investments Optilan is currently making to support its future growth aspirations including the recently rolled out Enterprise Resource Planning system (ERP). Warwickshire is recognised as a regional hub for world class research, manufacturing, and engineering services, which reflects the positioning of the Company. The new Manufacturing and Storage facility has been fitted out with all necessary modern equipment to support the delivery of security and telecommunication integrated systems. This investment reinforces the Company’s innovative culture and commitment to providing industry-leading technology. Optilan has recently focused its energy on opening a new UK HQ. Specifically, the interior office layout has been configured to enhance the working environment for the employees and encourage cross-collaboration between departments to allow for more efficient day to day operations. The refurbishment of the building wholly merits its award earlier this year from the British Council for Offices (BCO) under the category of ‘Refurbished and Recycled Workplace’. Bill Bayliss, Chief Executive Officer of Optilan, said “Optilan’s new UK HQ and manufacturing facility are an important investment that opens a new chapter in Optilan’s history. This next step is part of the transformation of our group to provide a UK head office that reflects its values and strategy. A space where the future is brought about as a result of increased collaboration. Our colleagues here at Optilan are the pillar of our success. For this reason, we have set our sights on providing a work environment with enhanced facilities that keep pace with our aspirations to embrace innovation and progressive thinking with everything we do. To stay up to date on the latest, trends, innovations, people news and company updates within the global security market please register to receive our newsletter here. Media contact Rebecca Morpeth Spayne, Editor, Security Portfolio Tel: +44 (0) 1622 823 922 Email: editor@securitybuyer.com

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