ARC Monitoring open morning

Naturally, alarm receiving centres are based indoors, but as part of the welcome, you could enjoy food and drink from a street food van, parked outside. Also parked beside the north Bristol base of the monitoring firm was a Hikvision demonstration van, pictured. Vendors there besides were GJD, the detector and illuminator product company; and CSL Dualcom, the alarm signalling product firm.

The visitors were a mixture, which showed the wide nature of inputs into an ARC, and how many parts of the security industry have an interest in remote monitoring. Visitors came from key-holding contractors, fire and security installers, even distributors.

Besides seeing something of the admin work and routine of an ARC, visitors were accompanied to the actual monitoring room, via an intercom and airlock arrangement. There visitors were talked through how the operators (a 50-50 male-female split) pick up and handle alarms. ARC Monitoring uses three makes of software: EMS, Immix and Sentinel. Also shown was ARC Monitoring’s portal for reporting to customers, that enables operators to access sites, and serves as a log for any queries and as an audit trail for a site’s event history.

While staff were not wearing face masks, visitors to the monitoring room were asked to mask up (using masks provided; for a reminder of how monitoring centres got through the pandemic. MD Sian Doherty was featured in the June print edition of Professional Security Magazine. She also talked visitors through the company’s work. The open day is part of the ARC wanting customers to see what they are getting, ‘which we really encourage’, she said.

To read other news stories and exclusives, see our latest issue here.

Never miss a story… Follow us on:
LinkedIn Security Buyer
Twitter logo @SecurityBuyer
Facebook @Secbuyer

Media Contact
Rebecca Morpeth Spayne,
Editor, Security Portfolio
Tel: +44 (0) 1622 823 922
Email: [email protected]

About Security Buyer

Security Buyer is the leading authority in global security content, delivering expert news, in-depth articles, exclusive interviews, and industry insights across print, digital, and event platforms. Published 10 times a year, the magazine is a trusted resource for professionals seeking updates and analysis on the latest developments in the security sector.

To submit an article, or for sponsorship opportunities, please contact our team below.

Rebecca Spayne picture 2025

Rebecca Spayne

Managing
EDITOR

Georgina Turner image

Georgina Turner

Sales
Manager

Afua Akoto image - Security Buyer

Afua Akoto

Marketing Manager

Read the Latest Issue

Follow us on X

Follow us on X

Click Here

Follow us on LinkedIn

Follow us on LinkedIn

Click Here

Advertise here

Reach decision makers and amplify your marketing

Advertise here

Click Here

Related News

Product Spotlight - HID

Product Spotlight – HID

Access control is evolving into a smart, responsive platform—integrating embedded apps, IoT, and cybersecurity to deliver…
Genetec

Genetec brings new capabilities to Security Center SaaS

Genetec announced new updates to Security Center SaaS, the company’s enterprise-grade Security-as-a-Service (SaaS) solution..
I-Pro

i-PRO Launches Revamped EMEA Partner Program

i-PRO announced a major expansion of its EMEA Partner Program. The move supports i-PRO’s long-term growth strategy and…
ASIs international

ASIS International Introduces New ANSI-Approved Investigations Standard

ASIS International, a leading authority in security standards, is excited to announce the release of its revised American National Standards.
Gallagher Security and Yusuf Bin Ahmed Kanoo Company Limited sign MOU in Riyadh

Gallagher Security MOU with Yusuf Bin Ahmed Kanoo Company

Gallagher Security is proud to announce the signing of a Memorandum of Understanding (MOU) with Yusuf Bin Ahmed Kanoo Company…
Mike Hurst - Security Buyer

Zygal appoints Mike Hurst CPP CPOI

Zygal, which produces cutting edge AI cloud VMS and monitoring solutions for connecting, managing, and monitoring assets…
Secure Logiq

Secure Logiq expands into APAC

Secure Logiq is heading into the Asia-Pacific region with big plans and a clear focus on Australia and New Zealand. Helping to steer…
Sophos

Sophos Enhances Protection and Incident Response

Sophos announces an update to its Sophos Firewall, now including Sophos NDR Essential, which is free for all customers with an…
Dallmeier

Tenerife Airport relies on video technology

Tenerife Norte-Ciudad de La Laguna Airporthas significantly improved its safety by installing state-of-the-art video technology..
ICT

ICT announces Stewart Meyer as Chief Marketing Officer

Integrated Control Technology (ICT®), a leading provider of intelligent access control, intrusion detection, building automation and…
Scroll to Top