Cisco Webex Meetings flaw?

A new vulnerability found in the Cisco Webex Meetings client for Windows could allow local authenticated attackers to gain access to sensitive information…
Cisco Webex Meetings

Share this article:

A new vulnerability found in the Cisco Webex Meetings client for Windows could allow local authenticated attackers to gain access to sensitive information including usernames, authentication tokens, and meeting information.

Cisco Webex Meetings is a video conferencing and online meeting software for scheduling and joining meetings, with support for presentations, screen sharing, and recording. The information disclosure vulnerability tracked as CVE-2020-3347 affects Cisco Webex Meetings Desktop App for Windows releases earlier than 40.6.0 and it was reported by Trustwave SpiderLabs Security Research Manager Martin Rakhmanov on April 23.

Auth tokens exposed via shared memory

CVE-2020-3347 is caused by the unsafe usage of shared memory the Cisco Webex Meetings desktop client for Windows employs to exchange information with the underlying Windows OS and other apps on the system. This shared memory space could store highly sensitive information including auth tokens, usernames, and meeting info which could be stolen by a malicious local user or process and later used to login with the victim’s WebEx account.

Rakhmanov has found that the improperly secured trace files contain e-mail accounts to log in, the URL used to host meetings, as well as the WebExAccessToken, information that can be used by attackers “to impersonate the user and get access to the WebEx account. The stolen account can be thus leveraged as part of future attacks or immediately utilized to view and edit meetings, download meeting recordings, and more.

The memory information leakage flaw affects systems where the Cisco Webex Meetings Windows app has been configured to log in automatically — this is the default and most common configuration. A video demo of an attack scenario, using proof-of-concept code Trustwave can be seen below.

 

CVE-2020-3347 mitigation

At the moment, there are no known workarounds that address this information disclosure vulnerability but Cisco has released free software updates to fix the underlying issues on June 17, 2020. Cisco patched CVE-2020-3347 in Cisco Webex Meetings Desktop App for Windows releases 40.6.0 and later (versions 39.5.26 and later for lockdown versions). Cisco’s Product Security Incident Response Team (PSIRT) was not aware of public reports or malicious use of this flaw when the advisory was published.

Windows users can update their clients using the instructions available in the Update the Cisco Webex Meetings Desktop App help center article, while admins can update the app for their user base using the procedure detailed in the IT Administrator Guide for Mass Deployment of the Cisco Webex Meetings Desktop App.

Cisco addressed two additional high severity security flaws affecting Cisco Webex Meetings Desktop App for Windows and macOS that could allow unprivileged attackers to run arbitrary code and programs on unpatched devices. In February 2019, Cisco also fixed a privilege escalation bug found in the update service of the Cisco Webex Meetings Desktop App for Windows that could have enabled unauthenticated local attackers to elevate privileges and execute arbitrary commands with SYSTEM privileges.

lia Kolochenko, Founder & CEO of web security company ImmuniWeb, Master of Legal Studies (WASHU) & MS Criminal Justice and Cybercrime Investigation (BU), comments:

“The practical exploitation of the vulnerability is very limited given that attacker should already have access to the victim’s machine. Under these circumstances, a creative hacker will easily find a great wealth of alternative attack scenarios that do not require exploitation of any WebEx vulnerabilities.

“I think we can score this specific issue as a “low risk” vulnerability even in the worst case scenario. Moreover, I guess it was patched mostly because of the COVID-19 hype and growing speculations about insecurity of conferencing software.

“The security flaw is, however, a pretty embarrassing ignorance of the most foundational basis of secure software development best practices. Users that share their machines with third parties should install the available security update without delay.”

See more cyber security news here.

About Security Buyer

Security Buyer is the leading authority in global security content, delivering expert news, in-depth articles, exclusive interviews, and industry insights across print, digital, and event platforms. Published 10 times a year, the magazine is a trusted resource for professionals seeking updates and analysis on the latest developments in the security sector.

To submit an article, or for sponsorship opportunities, please contact our team below.

Rebecca Spayne Picture

Rebecca Spayne

Group Managing Editor

Georgina Turner Picture

Georgina Turner

Sales Manager

Afua Akoto Picture

Afua Akoto

Marketing Manager

Related News

Camera of the year - securitybuyer.com

Camera of the Year needs your vote!

Voting is open for Camera of the Year at the Security Buyer Readers’ Awards 2026, with readers invited to recognise the camera
Data Storage solution of the year - securitybuyer.com

Vote for Data Storage Solution of the Year

Voting is open for Data Storage Solution of the Year at the Security Buyer Readers’ Awards 2026, giving readers the
Ai Solution of the year - securitybuyer.com

Have your say: vote for AI Solution of the Year

Voting is open for AI Solution of the Year at the Security Buyer Readers’ Awards 2026, with readers invited to select their winner
Access control of the year - securitybuyer.com

Have you voted for Access Control Solution of the Year?

Voting is open for Access Control Solution of the Year at the Security Buyer Readers’ Awards 2026, with readers invited
PaxLock Pro2 - securitybuyer.com

Paxton officially launches PaxLock Pro2

Paxton the security technology manufacturer has launched a brand-new re-engineered PaxLock which is built to protect straight
KentixONE data centre - securitybuyer.com

Data centre security with KentixONE

Prior1 develops container data centers to meet the highest security and energy efficiency standards. Their containers require
Chubbsafes - securitybuyer.com

Chubbsafes explores certified storage for jewellery and precious metals

Chubbsafes, part of Gunnebo Safe Storage, has launched a new technical discussion guide examining when certified
Mercury trends report - securitybuyer.com

New Mercury Research Finds Growing Cybersecurity Gap

2026 Trends in Access Controllers Report finds interoperability, cloud connectivity and AI are reshaping long-term controller strategies.
Chris Carroll - securitybuyer.com

Comelit-PAC Promotes Chris Carroll as Sales Director

Comelit-PAC has appointed Chris Carroll as Sales Director, following an 18 year career with the company, seeing him progress
Jason Bezuidenhout - securitybuyer.com

Zygal Appoints Jason Bezuidenhout

Zygal has appointed Jason Bezuidenhout as Chief Revenue Officer (CRO), strengthening its leadership team as the company continues
Scroll to Top