Milestone wins contract to provide open platform video management for Phoenix, Arizona police

Milestone wins contract to provide open platform video management for Phoenix, Arizona police

Milestone Systems, the leading open platform company in IP video management software (VMS), has been chosen to provide open platform video management by the Phoenix, Arizona, Police Department after successfully securing several major national sporting events in 2015. Milestone provided the flexibility needed for this combined effort to manage crowds, minimize incidents and keep the general public safe.

Working with a grant from the Department of Homeland Security (DHS) and other funding sources, Jason Tyre, a member of the Phoenix Police Department, the Homeland Defense Bureau and the Arizona Counter Terrorism Information Center (ACTIC), headed up a team that devised a comprehensive security solution. Milestone XProtect VMS was at the heart of the operation.

Tyre and his team based operations at the multi-agency coordination center (MACC), a dedicated command center where officers monitored cameras, sharing information with federal authorities, transit officials, city and county police, fire departments and other security officials. There was a dedicated network fiber path between Phoenix, Glendale and Scottsdale, which Tyre and Phoenix PD Sergeant Anthony Jones cite as a critical factor in facilitating the flow of information among the cities and agencies.

“We tracked all sorts of incidents downtown, and provided our people with real-time info on exactly the best course to mitigate a situation,” said Tyre. “With this allocation of resources, we were able to locate individuals and assess situations quickly and effectively through the Milestone interface to the cameras.”

During the week of the events in downtown Glendale, the city of Phoenix hosted a variety of activities including large concerts. These shows drew large audiences resulting in significant crowd buildup. Phoenix PD had to address a variety of incidents, such as pickpockets, lost children, alcohol-related violations and suspicious packages. Milestone Mobile enabled officers on the street to view and push video on their phones and tablets for appropriate and fast response.Milestone to provide open platform video management for Phoenix Police

With Milestone, Tyre and his team also had a solution that allowed them to monitor real-time calls for service. They were able to locate police vehicles across the entire security perimeter, plotting camera locations throughout the area. They could click on a camera view in the Milestone Smart Wall and immediately see the video feed from that location.

The department has already implemented lessons learned during the initial events, applying them to the college football championship held there, as well as the national college basketball tournament.

“We’ve worked out many of the earlier kinks in communication and responsiveness,” said Tyre. “Everyone on this team worked hard to build relationships and improve capabilities. We can anticipate what’s needed and gain traction well before the events get started.”Milestone to provide open platform video management for Phoenix Police

This Phoenix PD technology solution for the Public Safety Sector won an STE Gold Innovation Award in 2016, which was announced at the Secured Cities event sponsored by SecurityInfoWatch.com, Security Technology Executive and Security Dealer & Integrator magazines.

[su_button url=”https://www.milestonesys.com/” target=”blank” style=”flat” background=”#df2027″ color=”#ffffff” size=”10″ radius=”20″ icon=”icon: arrow-circle-right”]Click here for more information on Milestone Systems [/su_button]

About Security Buyer

Security Buyer is the leading authority in global security content, delivering expert news, in-depth articles, exclusive interviews, and industry insights across print, digital, and event platforms. Published 10 times a year, the magazine is a trusted resource for professionals seeking updates and analysis on the latest developments in the security sector.

To submit an article, or for sponsorship opportunities, please contact our team below.

Rebecca Spayne picture 2025

Rebecca Spayne

Managing
EDITOR

Georgina Turner image

Georgina Turner

Sales
Manager

Afua Akoto image - Security Buyer

Afua Akoto

Marketing Manager

Read the Latest Issue

Follow us on X

Follow us on X

Click Here

Follow us on LinkedIn

Follow us on LinkedIn

Click Here

Advertise here

Reach decision makers and amplify your marketing

Advertise here

Click Here

Related News

Genetec - Security Buyer

Genetec and Hanwha Vision

The latest in our ongoing series introducing Hanwha Vision’s pioneering partners, leads us to Ben Durrant, Account Executive at Genetec Inc.
SB Awards register now advert - Security Buyer

Launching Security Buyer Awards

Honouring innovation, leadership, and success across the global security industry at the Security Buyer Judges’ and Readers’ Awards 2025 
Genetec

Genetec brings new capabilities to Security Center SaaS

Genetec announced new updates to Security Center SaaS, the company’s enterprise-grade Security-as-a-Service (SaaS) solution..
I-Pro

i-PRO Launches Revamped EMEA Partner Program

i-PRO announced a major expansion of its EMEA Partner Program. The move supports i-PRO’s long-term growth strategy and…
Dallmeier

Tenerife Airport relies on video technology

Tenerife Norte-Ciudad de La Laguna Airporthas significantly improved its safety by installing state-of-the-art video technology..
IDIS

IDIS launches Edge AI Plus Camera Range

IDIS’s new Edge AI Plus Camera range gives users more flexible, affordable options to upgrade their video systems with advanced AI…
Dallmeier

The new AI High Resolution Counting App from Dallmeier

The new Dallmeier AI High Resolution Counting App enables precise counting even with a large number of people and vehicles…
Gallagher

Gallagher Security cultivates key partnerships in Riyadh

Organised in partnership with the New Zealand Embassy, Gallagher Security hosted an event in Riyadh to explore business…
Logistics

AI-powered surveillance for logistics security

Logistics companies face immense pressure to optimise their operations, enhance security, reduce losses, and become…
Axis Communications

Axis Communications sheds light on video surveillance industry

Axis Communications has published a new report that explores the state of AI in the global video surveillance industry.
Scroll to Top