New IDIS European distribution centre to provide next day delivery and after-sales service

Full IDIS range to be shipped for next day delivery via flagship Netherlands centre to improve customer service and accelerate growth

In a boost for video project implementations across Europe, all IDIS cameras, network recorders and accessories are now available to partners with next day delivery with the opening of a new distribution and after-sales service centre in the Netherlands.

Joon Jun

IDIS, which is Korea’s largest in-country surveillance manufacturer, is opening the new distribution centre to improve customer service and accelerate growth by supporting local distributors in each country through much faster delivery times, with all stock to be available within days, not weeks, even for the largest projects.

Joon Jun, President of the Global Business Division, IDIS, said: “Our expanded operation means a huge step up in customer service. It can take a long time for buyers to choose a new video solution, but once they decide, they want it very quickly – we will now be able to do that, right across Europe, and in most cases we will dispatch same day for orders placed before midday.”

James_Min_IDIS_Europe_MD

The company saw 22% year-on-year growth across Europe last year and has developed a strong position in multi-site retail, including fashion chains, high-end boutiques and eating out sectors. IDIS has also built on its success during the 2018 Russian World Cup, when two of the main stadiums used IDIS video tech, with more European stadia now turning to IDIS surveillance to improve visitor and staff safety and manage the risks faced by major event venues.

“For most applications customers don’t want to wait for service repairs or equipment upgrades,” added Joon Jun. IDIS distributors will now be able to better support their European integrator partners to win new projects with immediate rolling stock delivery as well as improve service levels with product refurbishments and repairs which will no longer need to be shipped to Korea.

IDIS_Line_Up

“Once a customer chooses an end-to-end IDIS solution they are fully protected and supported at every stage, including for maintenance, with regular firmware updates to protect against evolving cybersecurity risks, for scaling up and system expansion, and for ongoing free user training.  Now we can also guarantee much faster product delivery and quicker equipment repairs.”

James Min, Managing Director, IDIS Europe added: “IDIS is already well known for the industry-leading IDIS Ultimate Warranty and first line local technical support. We have our own dedicated tech support desk here in Brentford, London, as well as offering first-line technical support in multiple languages via our network of distribution partners throughout mainland Europe.

“We’re now backing this up with an additional layer of after-sales service in the Netherlands that will allow our national distributors and their system integration partners across Europe to increase service-levels for their customers.”

To find out more about IDIS solutions, go to www.idisglobal.com.  For up to date news and information follow IDIS on Facebook, LinkedIn and Twitter.

About Security Buyer

Security Buyer is the leading authority in global security content, delivering expert news, in-depth articles, exclusive interviews, and industry insights across print, digital, and event platforms. Published 10 times a year, the magazine is a trusted resource for professionals seeking updates and analysis on the latest developments in the security sector.

To submit an article, or for sponsorship opportunities, please contact our team below.

Rebecca Spayne picture 2025

Rebecca Spayne

Managing
EDITOR

Georgina Turner image

Georgina Turner

Sales
Manager

Afua Akoto image - Security Buyer

Afua Akoto

Marketing Manager

Read the Latest Issue

Follow us on X

Follow us on X

Click Here

Follow us on LinkedIn

Follow us on LinkedIn

Click Here

Advertise here

Reach decision makers and amplify your marketing

Advertise here

Click Here

Related News

Olympics

Hanwha Vision cameras assist Olympic athletes in France

Hanwha Vision Europe has installed video surveillance in Paris, France to aid Olympic athletes and coaching in training and preparation.
Infloblox

Olympics Scammers Take Their Marks, Get Set, and Go!

Infoblox Threat Intel explores how bad actors are taking advantages of the public’s interest in the Olympic games from both…
Olympics

Enhancing Security at the Olympics with Facial Recognition

Sports hold profound significance in the lives of athletes, nations, and citizens alike, fostering a sense of unity and national pride.
Kate Hotson from Paxton visited the Royal Alexandra Children’s Hospit

Paxton Employees Vote to Fundraise for Rockinghorse Children’s Charity

The Brighton-based security technology developer, Paxton, is supporting the Rockinghorse Children’s Charity as their 2024 Charity of the Year
halo

Halo scores hat-trick for football club security

Halo Solutions – the UK’s leading crowd safety and security operations platform  – has scored a hat-trick after Premier League club…
Heras

Janet Shelley MBE joins Heras

The UK permanent perimeter protection solutions arm of Heras has appointed Janet Shelley MBE as a Business Development Manager…
CLD

CLD Redefines Security with Sustainable Rental Solutions

North West-based business CLD Physical Security Systems, the leading manufacturer and supplier of rigid mesh fencing…
Asgard

SBD accredited Asgard bike storage shed

Secured by Design member company Asgard Storage once again helps up-and-coming athletes to safely secure their…

New Standards in Stadium Security

CLD Systems recently embarked on a project to showcase its expertise, according to the company, in offering tailored and durable…

Heras makes Sharpe appointment

Heras – Europe’s end-to-end supplier of permanent and mobile perimeter protection solutions – has made another key strategic appointment as it continues to expand its team and build for growth.
Scroll to Top