Product spotlight – Intelligent Communication by Zenitel

Critical communications specialist, Zenitel, identifies the importance of audio in a security solution, highlighting new product integration …
Zenitel

Share this article:

Critical communications specialist, Zenitel, identifies the importance of audio in a security solution, highlighting new product integration 

The ability to communicate clearly is important to just about any situation. But many settings pose challenges to clear communication, ranging from loud background noise to the environmentally demanding conditions of industrial and offshore locations. Zenitel’s Intelligent Communication platforms, such as ICX-AlphaCom or IC-EDGE, together with connected Zenitel devices, can provide crystal clear communication in any environment and situation. 

To hear, be heard and to be understood – everywhere and every time 

Zenitel is driving the future of intelligent critical communication solutions. Through our portfolio of IP intercom products and audio solutions, with built-in intelligence and a focus on cybersecurity, we provide organizations with superior, scalable, and flexible security tools.  

Enterprise security teams need the ability to see, and they need dependable sound — sound that is clear, intelligible, and that can be understood, every time. They need to respond quickly to a caller who expresses a clear message for help or distress, no matter the background noise (such as cars in a parking lot, machines in a manufacturing plant, trucks, planes or strong wind in an outdoor location).  Zenitel’s intercom solutions automatically adjust the volume, or loudness, of an audio signal, to compensate for ambient noise to make the audio signal better heard and understood. The noise-cancelling feature that is built in all our intercoms ensures that all calls are clearly understood by the recipient. Security teams also have actionable business intelligence, which allows for increased operational efficiencies and the ability to better mitigate safety and security risks.  

Unifying systems 

Networked audio devices are playing an increasingly important role in the entire security and safety ecosystem. Adding audio to a security system is now possible thanks to multiple certified platform and device integrations. Zenitel has product integrations with all the major platforms in the security industry, including VMS from major vendors such as Genetec and Milestone, as well as access control systems from AMAG, LenelS2, RS2, Open Options, and mores. We are also integrated with enterprise building management systems and PSIM’s from companies like Honeywell and Advancis. We’re committed to the open standards route, so our customers can experience a well-rounded system that allows them to provide the highest levels of security and safety.  

Keeping your system cybersecure 

Cybersecurity is always a concern when adding new devices to networks. Hackers are always on the lookout for devices on internal networks that may be vulnerable to attack, often utilizing backdoors in physical security devices to gain access to the entire system. We’ve been driving cybersecurity initiatives in our products for several years. We believe that it is crucial that installers and end users are confident that when integrating our audio devices onto a network, it will be robust and well protected – both in the physical and cyber environments. We’re a member of the Center for Internet Security (CIS) and we were one of the first to implement CIS controls into audio devices.” 

Today’s security systems should include a new ecosystem – one that involves video surveillance, access control, and high-definition voice.  

That ecosystem can ensure a well-rounded and responsive information management and security platform, all communicating with each other and offering actionable insight into risks and potential physical breaches, while also providing analytics after the event is over for analysis and training.  

In every situation, it is crucial for all security professionals to mitigate risk, no matter what they are protecting. This emphasizes the need to hear, be heard, and be understood in virtually any environment. 

 

To stay up to date on the latest, trends, innovations, people news and company updates within the global security market please register to receive our newsletter here.

Media contact

Rebecca Morpeth Spayne,
Editor, Security Portfolio

Tel: +44 (0) 1622 823 922
Email: [email protected]

About Security Buyer

Security Buyer is the leading authority in global security content, delivering expert news, in-depth articles, exclusive interviews, and industry insights across print, digital, and event platforms. Published 10 times a year, the magazine is a trusted resource for professionals seeking updates and analysis on the latest developments in the security sector.

To submit an article, or for sponsorship opportunities, please contact our team below.

Rebecca Spayne Picture

Rebecca Spayne

Group Managing Editor

Georgina Turner Picture

Georgina Turner

Sales Manager

Afua Akoto Picture

Afua Akoto

Marketing Manager

Related News

Ai Solution of the year - securitybuyer.com

Have your say: vote for AI Solution of the Year

Voting is open for AI Solution of the Year at the Security Buyer Readers’ Awards 2026, with readers invited to select their winner
Access control of the year - securitybuyer.com

Have you voted for Access Control Solution of the Year?

Voting is open for Access Control Solution of the Year at the Security Buyer Readers’ Awards 2026, with readers invited
PaxLock Pro2 - securitybuyer.com

Paxton officially launches PaxLock Pro2

Paxton the security technology manufacturer has launched a brand-new re-engineered PaxLock which is built to protect straight
KentixONE data centre - securitybuyer.com

Data centre security with KentixONE

Prior1 develops container data centers to meet the highest security and energy efficiency standards. Their containers require
Chubbsafes - securitybuyer.com

Chubbsafes explores certified storage for jewellery and precious metals

Chubbsafes, part of Gunnebo Safe Storage, has launched a new technical discussion guide examining when certified
Mercury trends report - securitybuyer.com

New Mercury Research Finds Growing Cybersecurity Gap

2026 Trends in Access Controllers Report finds interoperability, cloud connectivity and AI are reshaping long-term controller strategies.
Chris Carroll - securitybuyer.com

Comelit-PAC Promotes Chris Carroll as Sales Director

Comelit-PAC has appointed Chris Carroll as Sales Director, following an 18 year career with the company, seeing him progress
Jason Bezuidenhout - securitybuyer.com

Zygal Appoints Jason Bezuidenhout

Zygal has appointed Jason Bezuidenhout as Chief Revenue Officer (CRO), strengthening its leadership team as the company continues
Eun-Kyung-Hong_- securitybuyer.com

How AI Manages Mixed Surveillance Workloads

Eun-Kyung Hong, HDD Product Manager at Toshiba Electronics Europe GmbH discusses AI optimisation in mixed surveillance workloads
ASSA ABLOY - securitybuyer.com

ASSA ABLOY Door Group highlights importance of BS 8214:2026

ASSA ABLOY Door Group is supporting Fire Door Safety Week 2026 by raising awareness of the latest update to BS 8214:2026
Scroll to Top