Motorola Solutions Archives - Security Buyer Magazine

Human oversight in the age of AI security

Exclusives, Industry Sectors, Product News, Technology / Rebecca Morpeth-Spayne

Alex Kazerani, SVP of Cloud Video Security & Access Control, Motorola Solutions explores the power of AI in video security. The landscape of security is undergoing a seismic shift. Artificial intelligence (AI), cloud security and evolving regulations are converging, prompting a fundamental question: In a world increasingly driven by intelligent machines, is human oversight still indispensable? At Avigilon, we believe the answer is a resounding yes, though the nature of that oversight is transforming. AI-powered analytics, a cornerstone of Avigilon’s solutions, have revolutionised threat detection. Equipped with advanced algorithms, our cameras can discern subtle anomalies in real-time – identifying suspicious behavior, detecting abandoned objects or even recognising potential safety hazards. This automation dramatically enhances situational awareness, allowing security personnel to focus on critical incidents rather than sifting through endless hours of footage. Cloud security extends this capability further, providing remote access and centralised management. This accessibility is invaluable for large-scale deployments, enabling security teams to oversee multiple locations from a single interface. However, the sheer volume of data these systems generate necessitates intelligent filtering and prioritisation. This is where AI excels, acting as a tireless sentinel, flagging the events that warrant human attention. AI is not infallible. Its decision-making is rooted in algorithms, and while sophisticated, these algorithms can be susceptible to biases and errors. This is where human oversight becomes paramount. A trained security professional can contextualise AI-generated alerts, assess the nuances of a situation and make informed decisions that a machine cannot. Moreover, the ethical implications of AI in security are profound. Regulations are beginning to emerge, mandating transparency and accountability in AI deployments. These regulations underscore the need for human control, ensuring that AI systems are used responsibly. At Avigilon, we believe in a human-in-the-loop approach, where AI augments human capabilities – not replaces them. The future of security lies in a symbiotic relationship between humans and AI. We envision a system where AI is a powerful analytical tool, providing security teams with actionable intelligence. Human operators, leveraging their judgment and expertise, validate and act upon this intelligence. This collaborative approach helps ensure that security remains both efficient and accountable. Consider a scenario where an Avigilon camera detects an unusual gathering in a restricted area. The AI flags this event, alerting security personnel. A human operator, accessing the live feed via the cloud, can then assess the situation, determining if it warrants intervention. Perhaps it’s a harmless gathering of employees, or perhaps it’s a potential security breach. This judgment call, informed by AI-driven insights, is the essence of effective human oversight. In conclusion, while AI and cloud solutions are reshaping security, human oversight remains essential. It’s not about choosing between humans and machines, but about harnessing their complementary strengths. Avigilon is committed to developing AI-powered solutions that empower security professionals, helping to ensure a safer and more secure future for all. To read more news and exclusives, see our latest issue here. Never miss a story… Follow us on: LinkedIn: Security Buyer Twitter (X): @SecurityBuyer Facebook: @Secbuyer Media Contact Rebecca Morpeth Spayne, Editor, Security Portfolio Tel: +44 (0) 1622 823 922 Email: [email protected]

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Intersec Exhibitor Profile: Motorola Solutions

Exclusives, Industry Sectors, Product News, Technology / Rebecca Morpeth-Spayne

Motorola Solutions centred on addressing safety and security challenges for public safety agencies and enterprises Motorola Solutions has made a significant impact at Intersec 2025, highlighting its role as a leader in advancing video security and access control technologies. With a commitment to innovation and safety, Motorola Solutions continues to address the evolving needs of public safety agencies and enterprises globally. Motorola Solutions showcased a portfolio of solutions designed to enhance safety, operational efficiency, and situational awareness. International Security Buyer caught up with Pedro Simoes, Corporate Vice President, Video Security & Access Control at Motorola Solutions at the show to find out the key themes that are integral to Motorola Solutions, and their display at Intersec. Simoes emphasised the company’s dedication to solving complex safety challenges. “Our customers are hospitals, utilities, retailers, hospitality venues, police, and border protection agencies, all of whom have a responsibility to keep people safe, secure facilities, and respond efficiently to threats,” Simoes explained. “We have continued to invest in new acquisitions and product integrations, always remaining focused on expanding our customers’ capabilities to protect their people and operations.” Bridging Public Safety and Enterprise Needs One of Motorola Solutions’ key strengths lies in its ability to bridge the gap between public safety agencies and enterprises. Simoes noted, “Our unique ecosystem connects those who need assistance with those who can provide it. By leveraging AI across our portfolio, we enable faster response times and greater interconnection. This focus on integration is unmatched in the market.” Motorola Solutions’ approach to AI is rooted in responsibility. “Building responsible AI is critical,” Simoes stated. “We ensure our products comply with regulations, such as the EU AI Act, and prioritise user-friendly, compliant solutions.” The company’s commitment to responsible AI is evident in its investment in research and development, having allocated over $13 billion in the last decade. Simoes highlighted the global trend toward cloud adoption and AI integration. “Cloud and AI are the two major trends shaping our industry. By 2030, a significant portion of the market will be cloud-based, transforming how data is managed and accessed,” he explained. Motorola Solutions’ acquisitions and product developments reflect this shift, offering hybrid and cloud-native solutions tailored to diverse market needs. Key Technologies on Display at Intersec 2025 At Intersec 2025, Motorola Solutions showcased an array of advanced technologies that meet these key themes: Silent Sentinel Jaeger and Thermal Cameras: These cameras are designed for extreme environments, offering precise detection capabilities up to 30 km away. They are ideal for securing critical infrastructure, maritime operations, and border protection. HALO Smart Sensor: This versatile sensor incorporates vape detection, air quality monitoring, gunshot detection, and emergency keyword recognition, ensuring safety while maintaining privacy. Noggin Cloud-Based Software: Providing business continuity planning, operational resilience, and critical event management, Noggin empowers enterprises to anticipate and respond effectively to unforeseen events. Avigilon Unity Video and Access Features: Enhancements include incident reporting for video security and alarm grouping for streamlined access control, improving compliance and incident management. Unity H6A PTZ Camera: Featuring 360-degree pan, tilt, and zoom capabilities combined with AI-powered video analytics, this camera is tailored for monitoring large sites. Pelco Sarix Enhanced Duo Camera: A dual-head device providing multi-directional coverage, ideal for large spaces like hallways and stairwells. Addressing Regional Challenges with Tailored Solutions Recognising regional differences in technology adoption, Motorola Solutions’ portfolio offers flexibility to address specific market needs. “In regions like Europe and Latin America, cloud adoption is accelerating, but challenges such as infrastructure limitations persist,” Simoes said. “We offer solutions that balance local recording capabilities with cloud-based metadata management, enabling operational efficiency and security.” For industries with stringent regulatory requirements, such as gaming or critical infrastructure, Motorola Solutions provides end-to-end compliance solutions. “Our portfolio supports data security and operational resilience, helping enterprises navigate complex regulations while leveraging advanced technologies,” Simoes added. Enhancing Public Safety with AI and Cloud Technologies Motorola Solutions’ focus on AI extends to public safety applications. “Reducing response times saves lives, and our mission is to solve for safety,” Simoes emphasised. Products like weapon detection systems, integrated video security, and access control solutions enable faster, more coordinated responses to emergencies. A notable example is the integration of AI-powered systems with emergency services, providing real-time data and actionable insights. “In North America, our systems detect weapons and send alerts to mobile devices, enabling swift action in schools and public spaces,” Simoes explained. “This level of interconnection between enterprises and public safety agencies is pivotal in improving safety outcomes.” Innovation-Driven Future As the video security landscape evolves, Motorola Solutions remains at the forefront of innovation. The company’s presence at Intersec 2025 underscores its commitment to advancing technology for safer communities, schools, and enterprises. “Our mission is to create the most secure platforms in the world,” Simoes concluded. “From AI-powered analytics to on-premise solutions, we are dedicated to delivering technologies that protect people and assets while addressing emerging challenges.” Attendees at Intersec 2025 were able to visit Motorola Solutions at booth SA-C11 to explore the latest advancements in video security and access control. With a robust ecosystem of technologies, Motorola Solutions continues to lead the way in creating safer environments for all. About Motorola Solutions Motorola Solutions is solving for safer. We build and connect technologies to help protect people, property and places. Our solutions enable the collaboration between public safety agencies and enterprises that’s critical for a proactive approach to safety and security. Learn more about how we’re solving for safer communities, safer schools, safer hospitals, safer businesses – safer everywhere – at www.motorolasolutions.com.

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The Innovator: Motorola Solutions

Exclusives / Rebecca Morpeth-Spayne

Pedro Simoes, Corporate Vice President Sales Video Security & Access Control at Motorola Solutions presents AI as the next-gen security solution Pedro, could you introduce yourself and give us a little insight into the history and heritage of Motorola? First of all, thank you so much, Rebecca, for the opportunity to talk today. I’ve been in the industry for over 20 years, coming from organisations like Avigilon, and joined Motorola following an acquisition by them in 2021. Motorola has acquired a significant number of companies in the security and access control space in the last six years. We’ve integrated these leading brands to offer an end-to-end solution, recognised globally for its robust, scalable, and comprehensive AI platform. Recently, acquisitions have enhanced our capabilities, especially in cloud-based solutions, providing an end-to-end experience that delivers the latest technology while maintaining our reputation as an independent camera manufacturer. Our vision is to offer a full portfolio that meets customer needs, whether they use our cameras with a third-party VMS or want the full experience from our on-premises, hybrid or cloud solutions. Could you give us an overview of the current technology trends in video security that are actively influencing the market? In different regions of the world, the adoption rates and applications may vary, but the overarching trends are consistent globally. We continue to witness a significant shift towards advanced video analytics. This technology is increasingly being used not just from a security perspective but also as a tool to provide valuable insights and actionable outcomes beyond traditional uses. This is part of a broader trend where video security technologies are leveraged for a variety of applications, enhancing both security and operational efficiency. Another major trend is the rapid adoption of cloud technologies, which is transforming the industry faster than any previous technological shift, including the transition from analog to IP systems. This transformation is driven by the cloud’s ease of use, enhanced mobility, and serverless solutions, which appeal to a wide range of users. We anticipate that by 2030, about 50% of the market will have adopted cloud-based technologies. Mobile access and remote monitoring capabilities are also becoming increasingly crucial. Today’s users demand the flexibility to manage their video security systems from anywhere, using mobile devices such as smartphones and iPads. This trend towards mobile integration reflects the broader consumer preference for mobile solutions in technology, making systems more accessible and easier to manage on the go. These trends—advanced analytics, cloud adoption, and mobile access—are reshaping the video security landscape, making it more dynamic and integrated into broader IT and operational infrastructures. As these technologies evolve, they promise to deliver more sophisticated, scalable, and user-friendly video security solutions that meet the needs of a diverse range of users. From a manufacturing perspective, how does the shift towards AI and cloud technologies impact product development or customer demands? AI and cloud technologies are profoundly influencing both product development and customer demands across the board. We observe a marked trend where not only small and medium enterprises but also large organisations are increasingly embracing cloud solutions. This shift is exemplified by Motorola’s own adoption of Gmail for corporate communications over ten years ago, which allowed us to move away from the traditional on-premises servers. This significant change has freed up IT departments to concentrate on more strategic tasks rather than routine maintenance… Read the full article for free in our latest issue here. Never miss a story… Follow us on: Security Buyer @SecurityBuyer @Secbuyer Media Contact Rebecca Morpeth Spayne, Editor, Security Portfolio Tel: +44 (0) 1622 823 922 Email: [email protected]

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Motorola Solutions at PMRExpo 2023

Event News, News Desk / Rebecca Morpeth-Spayne

Motorola Solutions announced new additions to its safety and security ecosystem that help front-line officers and security personnel better understand and manage complex incidents from the field. The LTE-enabled V500 body camera and MXM600 TETRA mobile radio, on display at PMRExpo 2023, are part of a portfolio of solutions that help capture and communicate key insights and information across a network of connected organisations, personnel and vehicles. “Public safety agencies, defence providers and enterprises are facing increasingly complex threats,” said Michael Kaae, Corporate Vice President at Motorola Solutions. “Unifying voice communications, video and information from a variety of field devices in the control room is key to solving crucial challenges and improving the safety of communities, workers and businesses.” Motorola Solutions News at PMRExpo 2023: The LTE-enabled V500 body camera streams live video and location data to the control room, enabling incident managers to build a clearer picture of unfolding events and respond quickly and efficiently. The MXM600 TETRA mobile radio supports safe and secure in-car voice communication for officers on patrol, using AI-powered noise suppression for clear audio, even in the loudest environments. The TLK 25 Wi-Fi is a compact and wearable broadband push-to-talk device equipped with an intuitive voice assistant to boost ease-of-use and worker productivity and safety. Motorola Solutions Demonstrations at PMRExpo 2023 (Hall 8, C024/D025): Connected Workforce: Showcasing a wide portfolio of body cameras, including the new LTE-enabled V500 embedded with Motorola Solutions’ VideoManager software, the rugged and lightweight MXP600 TETRA radio, the MXP7000 TETRA and LTE portable device and PSCore, Motorola Solutions’ mobile policing application. Connected Vehicle: Demonstrating how integrated voice, video and software can help to make patrols safer and officers better informed. Equipped with the M500 in-car video system, providing constant video streaming, real time alerts and evidence capturing, and integrated with Apple CarPlay intelligent software solutions, the new Connected Vehicle is helping officers to manage operational tasks while on the road. Connected Control Room: Highlighting solutions for seamlessly managing workflows and sharing information across agencies. Cloud-based Critical Connect offers interoperability between LMR systems, broadband PTT networks and control room applications to eliminate barriers and unify communications for all responders. Read more exclusives and news in our latest issue here. Never miss a story… Follow us on: Security Buyer @SecurityBuyer @Secbuyer Media Contact Rebecca Morpeth Spayne, Editor, Security Portfolio Tel: +44 (0) 1622 823 922 Email: [email protected]

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Avigilon adds Appearance Alerts to Commercial VMS

Exclusives, News Desk, Uncategorized / Editor

Avigilon Corporation, a Motorola Solutions company, have announced the newest version of its video management software, Avigilon Control Centre (ACC) 7.4, which incorporates artificial intelligence-powered facial recognition technology. The new “appearance alerts” capability will help commercial organisations, such as educational institutions and hospitals, accelerate response times by identifying people of interest in enterprise settings. For example, the technology can alert the security team at a local high school when a banned or flagged individual has entered the campus. People of interest are identified based on a secure, controlled watch list created and maintained by authorised users at the commercial organisation. For organisations that use the new ACC software and license their Avigilon cameras for facial recognition, cameras will seek to identify potential matches based on the watch list. If a potential match is found, the user is alerted within the ACC software, and security personnel can then determine whether further investigation or action is necessary. John Kedzierski, senior vice president, Video Security Solutions, Motorola Solutions, said: “Our latest ACC software delivers substantial benefits to our commercial customers by offering facial recognition technology in a secure and controlled manner. The appearance alerts capability enables our customers to move from a reactive approach – staring at a wall of video feeds where critical information can be easily missed – to a proactive approach that brings important information directly to authorised users so they can make better-informed decisions.” “It’s important to note that we view facial recognition as an aid that can improve the decision-making of the user – it does not make consequential decisions or initiate actions on its own. We refer to this approach as ‘human in the loop,’ and it is foundational to the way we apply AI,” added Kedzierski. ACC’s new facial recognition capabilities reflect Motorola Solutions’ commitment to the responsible use of artificial intelligence as well as individual privacy rights. Data stewardship is integral to these new capabilities, and we build compliance controls into our products to support this. For example, user authentication is required for these capabilities, audit logs of user actions are generated, data retention periods for the watch list can be specified within the application, and records can be expunged or deleted on demand as well as verified through auditing and reporting. Data is locally hosted, owned and controlled by the business or school. The data used to train the AI algorithms is also thoroughly evaluated, ensuring sufficient quantity, quality and diversity to ensure high accuracy and consistent performance. ACC 7.4 software is now available for download. For more information on product availability, please come see the product demonstration at Intersec 2020, at the Dubai International Convention and Exhibition Centre (stand SA B12), in Dubai, UAE, January 19-21, 2020. For more security news visit here.

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AI-powered security solution helps public housing development reduce crime

Middle East Exclusives, Middle East News Desk / Editor

Avigilon Corporation (“Avigilon”), a Motorola Solutions company, have announced that the New Bedford Housing Authority (“NBHA”) in Massachusetts, USA has selected Avigilon video security solutions to help improve safety and reduce crime within its community. With close to 1,750 federal public housing units and 748 state aided units, the NBHA services over 6,000 individuals by providing safe, well-maintained and affordable housing units. New Bedford has faced challenges related to crime, which prompted the NBHA to seek out a security system that delivers actionable results to increase public safety throughout its community. The NBHA has deployed a complete Avigilon solution to monitor 13 of its properties throughout the city. The system includes more than 125 Avigilon cameras and Avigilon Appearance Search™ technology, which is powered by AI to help enable security officers to quickly sort through hours of video with ease to locate a specific person or vehicle of interest across an entire site or multiple sites that are connected to the same Avigilon Control Center™ client software. Steven Beauregard, executive director of NBHA, said: “Our goal is to provide a safe environment for our residents and deploying an Avigilon system has allowed us to monitor critical areas more efficiently and respond more quickly. So far, the results are tangible as we’ve made great strides in improving the safety and security of our communities.” Ryan Nolan, senior vice president, Commercial Operations of Avigilon, said: “The NBHA is taking significant action to proactively address crime and other security concerns to help protect what matters most: its residents. By using our AI-powered video security solutions they are able to increase the effectiveness of their security system and provide a new level of public safety.” Learn more about the solutions Avigilon offers for city security. For more information on the products, please contact sales.

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AI-powered security solution helps public housing development reduce crime

News Desk / Editor

AI-powered security solution helps public housing development reduce crime Read More »

Avigilon AI Technology Selected to Protect Independent Express Cargo

Event News, Exclusives, News Desk / Editor

Avigilon video security solution selected to increase security and operational efficiencies. Avigilon Corporation (“Avigilon”), a Motorola Solutions company, today announced it was selected to help protect the security of Independent Express Cargo Ltd. (“Independent Express Cargo”) in Dublin, Ireland. Independent Express Cargo is one of Ireland’s largest pallet delivery operators, serving as a national transport network hub and full third-party logistics supplier with 25 depots across the country and over 1,000 active clients. To improve security throughout its Dublin site, which consists of 180,000 sq/ft of warehouses on a nine-acre site, Independent Express Cargo worked with integrator Usee.ie to install a complete Avigilon security solution. The new system features Avigilon Control Centre (ACC) video management software, which provides security operators with a more efficient way to manage video from a central location. ACCTM software also includes advanced artificial intelligence (AI) and video analytics capabilities, including Avigilon Appearance SearchTM and Unusual Motion Detection technologies. Additionally, a combination of Avigilon cameras — including the H4 Pro, the H4 Multisensor and the H4A Bullet with self-learning video analytics — were deployed to achieve optimal coverage while allowing security operators to leverage the benefits of real-time analytics. By implementing a complete Avigilon security solution that leverages advanced AI technologies, Independent Express Cargo has seen an increase in operational efficiencies and improved security of its sites, assets and resources. Owen Cooke, director of Independent Express Cargo, said: “With complete security solutions from Avigilon, we have been able to increase the speed at which we can detect events across our sites. In the fast-paced environment of transportation logistics, this has dramatically increased efficiencies so that we can continue to focus on our number-one priority: our customers.” Bernard Pender, chief executive officer of Usee.ie., said: “Avigilon AI and analytics allow our customers to improve operations while maintaining system flexibility and ease of use. Choosing Avigilon helps us meet our client’s goal of deploying a highly intelligent and user-friendly video security system.” For more information on product availability, please contact sales.

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Avigilon showcases next-generation analytics at ISC West

Event News, Exclusives, News Desk / Editor

Avigilon Corporation, a Motorola Solutions company, will unveil its new, upcoming H5A camera line at ISC West 2019. As part of Avigilon’s end-to-end platform, the versatile H5A camera line lays the foundation for Avigilon’s next-generation of intelligent video solutions. The H5A camera line will offer expanded object classification analytics as well as detailed object detection and tracking in crowded scenes, empowering Avigilon Control Centre (ACC) operators to detect, verify and act faster by bringing potentially critical events to the forefront of their attention. Avigilon’s H5A camera line brings the next generation of neural network-based video analytic technologies and image processor features to market. Manufactured in North America, the H5A camera line will offer Avigilon’s most advanced video analytics to date, leveraging ACC™ software features and AI technology to focus attention on what matters most, provide actionable information to users, and dramatically increase the effectiveness of security systems. “Our H5A camera line marks the beginning of a new chapter of Avigilon’s evolution,” said James Henderson, Avigilon’s president. “Built with state-of-the art deep learning algorithms, it is designed to recognize and classify different objects such as weapons and backpacks with incredible accuracy, helping bring a more proactive approach to security.” The full H5A camera line is expected to launch in the latter half of 2019. www.avigilon.com

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