Chubb’s CCTV system prevents theft at global fashion brand

Chubb’s remote video response centre (RVRC)
Chubb’s remote video response centre (RVRC)

A CCTV system designed, installed and monitored by Chubb Fire & Security has successfully prevented the theft of potentially thousands of pounds worth of goods from the warehouse of a global fashion brand based in the East Midlands.

The warehouse is protected by Redwall detectors and nearly 30 dome and static cameras that are in turn linked to Chubb’s remote video response centre (RVRC) in Gloucester. As the intruder approached the warehouse perimeter, he was immediately detected and live images from the cameras were transmitted to the RVRC where an operator issued a verbal challenge over a tannoy via a two-way audio link.

Keeping the suspect under surveillance, the operator ‘followed’ the intruder as he continued to move around the site, and again issued a challenge at which point the intruder fled before any damage was done or property stolen.

The Security Manager in charge of the site was impressed that a crime had been prevented and costly disruption to his business had been avoided: “We do have a guard on site,” he says, “but the remote monitoring service provided by Chubb is much better value for money and has proven very effective in preventing damage or theft from our property,” he says.

“At any one time,” he continues, “the warehouse can have in excess of 90,000 branded items in stock, and so becomes a target for criminals. We have also had some building work completed recently, and it is more likely the intruder was looking to steal building materials, especially metals, which are in short supply and therefore command a high price.”

Colin Walters, General Manager for Chubb’s RVR business, says that sites that choose to have their CCTV monitored are using the technology in the way that it is intended – to support and in many cases replace a manned guarding presence: “Technology is of course important,” he says, “but so too is the quality of the operators who handle the alarms and determine the appropriate response.

“We have so far detected nearly 40 intruders across the portfolio of sites that we protect in the first three months of this year alone, and that’s 40 occasions where the customer has not had to deal with the trauma – and the cost – of finding his property vandalised or his assets stolen.”

Chubb is a business of UTC Fire & Security, a unit of United Technologies Corp. (NYSE:UTX).

About Chubb and UTC Fire & Security
Chubb is a business of UTC Fire & Security, a company that provides fire safety and security solutions to more than one million customers worldwide.  Headquartered in Connecticut, U.S., UTC Fire & Security is a business unit of United Technologies Corp. (UTC), which provides high technology products and services to the building and aerospace industries worldwide.  More information about UTC Fire & Security can be found on http://www.utcfireandsecurity.com

About Security Buyer

Security Buyer is the leading authority in global security content, delivering expert news, in-depth articles, exclusive interviews, and industry insights across print, digital, and event platforms. Published 10 times a year, the magazine is a trusted resource for professionals seeking updates and analysis on the latest developments in the security sector.

To submit an article, or for sponsorship opportunities, please contact our team below.

Rebecca Spayne picture 2025

Rebecca Spayne

Managing
EDITOR

Georgina Turner image

Georgina Turner

Sales
Manager

Afua Akoto image - Security Buyer

Afua Akoto

Marketing Manager

Read the Latest Issue

Follow us on X

Follow us on X

Click Here

Follow us on LinkedIn

Follow us on LinkedIn

Click Here

Advertise here

Reach decision makers and amplify your marketing

Advertise here

Click Here

Related News

Gallagher Security continues growth by partnering with Chubb

Global security manufacturer, Gallagher Security, has announced a strategic partnership…
Sunstone Systems

Design Risk Assessment for Solar-Powered Surveillance

Liam Cornish, Head of Technical Operations at Sunstone Systems talks about how the design of solar-powered surveillance and…
Dallmeier

Professional Mobile Video Management “in your Pocket”

Dallmeier introduces the SeMSy Mobile Client, a product designed for the user experience, functionality and simplicity for the end user 
Kingdom

Demand for temporary CCTV towers rises

Demand for temporary CCTV towers rises after surge in professional gangs targeting construction sites, says Kingdom Systems.
AxxonSoft

AxxonSoft’s Vision for Future of Security

Axxonsoft share their vision for the future, as they continue to make significant progression in product development…
Axis

Axis Communications announces new panoramic cameras

Axis Communications announces two new ultra-compact panoramic cameras designed for high-quality indoor surveillance.
Australian

Power stations for Australian outdoor enthusiasts

BLUETTI has launched on its Australian website what it says is the world’s first professional outdoor mobile power station – the AC60,

Security and fire 2023 trends

In 2023 all industries will face several challenges: sustainability, cost increases, and how to better manage energy & resources.
CCTV

A rift in the CCTV landscape

Neil Hendry, VP EMEA, Digital Barriers explores exclusively the difficult conversation surrounding Chinese CCTV camera…
Scroll to Top