TDSi have announced the appointment of Greg Little as Technical Support Engineer. Greg will be providing First and Second Line support to TDSi’s customers, for both engineering and sales support – with a specialisation in IP networking and CCTV.
“With the level of technical integration required by modern security systems, technical support is a key service,” said Little. “Every installer needs to know they can pick up the phone and get competent, timely and professional support when installing or fault-finding on site.”
“We are delighted to welcome Greg back to the TDSi team, as he was previously our Sales Support & Estimator for five years,” John Davies, Managing Director of TDSi commented. “With a highly impressive track record of technical knowledge and expertise, Greg is the perfect professional to support TDSi’s customers with any technical or sales bid enquiries.”
Greg previously worked at Chubb Security for 21 years (14 as a Service Engineer, seven as Technical Support Engineer) and two years as Technical Supervisor at Network Security, where he trained to become Fire Industry Association (FIA) and Gent qualified, before returning to TDSi.
John Davies added, “We were excited to invite Greg back to TDSi in his new role, which is a vital part of TDSi’s support team. We are proud to offer our partners and customers the highest levels of technical advice and support whenever required, and Greg is a key part of our ongoing commitment to deliver this.”
TDSi is also pleased to announce the appointment of new Warehouse Operative Dominic Alexander at its Headquarters in Poole, Dorset, UK. Dominic will be responsible for processing and shipping TDSi’s range of products to its partners and customers around the world.
“We manage the logistics and movement of products from our UK manufacturing plant, to our warehouse in Poole and onwards to globally dispersed security projects,” said Dominic. “It’s great to be part of a team that helps people stay safe and secure all around the world.”