Castel IP Intercom chosen for redeveloped Mersey Wharf Business Park

Mersey Wharf is a 33-acre Business Park and Wharf in Bromborough. Located on the Wirral in northwest England, the rejuvenated…
Firefly security fence surrounding building with a cyber digital background abstract

Share this article:

Mersey Wharf is a 33-acre Business Park and Wharf in Bromborough. Located on the Wirral in northwest England, the rejuvenated facility has adopted two-way IP audio-video intercom designed and manufactured by Castel.
Security at the site is at a premium and the operators needed an IP-addressable solution at a main entrance station where visitors can call tenants on the estate. They also wanted to control entry at multiple single-gate, barrier and turnstile access points elsewhere on the perimeter.
Mersey Wharf Business Park has two operational berths with a quay length of 230 metres. The project made unusual demands on Castel because the equipment’s location required robust units. The client’s technological sophistication also required IP units that could integrate seamlessly with access control and CCTV.
The Business Park owners opted for Castel’s Xellip full IP/SIP intercom and audio-video solution. For the central entry station to Mersey Wharf Business Park, the client specified Castel’s ten-button CAP IP Intercom (Xellip) with integrated colour video camera. The unit’s 316-grade stainless steel front panel, IP64 rating and impact resistance to IK09 all provide protection against the site’s harsh marine environment. The intercom features three LEDs that ensure compliance with the Equality Act (formerly the Disability Discrimination Act).
Remote monitoring and operation
Calls that are not answered by Mersey Wharf Business Park tenants are transferred to the central control lodge, which is operated 24/7 and, if necessary, they can also be diverted to a remote location. The operator’s employees can use a licence-free App from Castel’s own SIP (Session Initiation Protocol) server to observe activity remotely and grant or refuse access using their smartphones or tablets.
The control lodge and other on-site security locations across the port use CAP IP XE 7-inch monitors. As with all the Castel equipment for the project, these monitors are PoE (Power over Ethernet) units and they allow tenants and employees to view and communicate with visitors using a touchscreen that can be desktop or wall-mounted. The screens are usually deployed locally at the Business Park, but an embedded webserver also allows them to be monitored, operated and even configured remotely if required. At individual turnstile and small gate entrance points used by members of staff or lone contractors around the Business Park perimeter, the client opted for Castel’s CAP V1BP one-button intercom station units with integrated MIFARE card readers.
Future multi-site integration
As an IP solution, Xellip ensures interoperability with VoIP telephones and IP video surveillance. By using full SIP and standard codecs for audio and video, Xellip will be able to meet the company’s group plans for the centralisation of facility management technology at its multiple sites across the UK.
Mark Hagger, Castel UK, said: “The sheer scale of this project shows that when required we can also be an enterprise system for estates of unusual size, be they marine or in the further education, government and healthcare sectors. Castel won this contract through being a scalable open-protocol IP product with PoE components, minimal peripherals to complicate system design and the ability to share Cat5 with other disciplines.”
Mersey Wharf Business Park has extensive development areas, with prestige offices for rent and warehouse and industrial units for a wide variety of uses.

About Security Buyer

Security Buyer is the leading authority in global security content, delivering expert news, in-depth articles, exclusive interviews, and industry insights across print, digital, and event platforms. Published 10 times a year, the magazine is a trusted resource for professionals seeking updates and analysis on the latest developments in the security sector.

To submit an article, or for sponsorship opportunities, please contact our team below.

Rebecca Spayne Picture

Rebecca Spayne

Group Managing Editor

Georgina Turner Picture

Georgina Turner

Sales Manager

Afua Akoto Picture

Afua Akoto

Marketing Manager

Related News

Eun-Kyung-Hong_- securitybuyer.com

How AI Manages Mixed Surveillance Workloads

Eun-Kyung Hong, HDD Product Manager at Toshiba Electronics Europe GmbH discusses AI optimisation in mixed surveillance workloads
ASSA ABLOY - securitybuyer.com

ASSA ABLOY Door Group highlights importance of BS 8214:2026

ASSA ABLOY Door Group is supporting Fire Door Safety Week 2026 by raising awareness of the latest update to BS 8214:2026
OPTEX at Essen - securitybuyer.com

OPTEX to showcase perimeter solutions at Security Essen

OPTEX will present its latest perimeter and asset protection solutions at Security Essen 2026, one of Europe’s leading security trade fairs.
Dallmeier

Building Trust in Modern Video Security

Rebecca Spayne, Managing Editor of Security Buyer, speaks with Josua Braun, Chief Revenue Officer at Dallmeier electronic, about cyber resilience, trusted supply chains, the practical value of artificial intelligence and what security professionals should consider when investing in modern video technology. 
Verkada

Verkada Expands AI Security Platform

Verkada, a provider of AI-powered physical security and operations, has unveiled new capabilities for vehicle fleets, enterprise sound systems, and building operations during its annual customer conference, VerkadaOne.
Assa Abloy

“Mobile-first” access 

David Moser, of ASSA ABLOY Opening Solutions EMEIA explores how mobile digital access unlocks new possibilities for organizations everywhere.
Traka - securitybuyer.com

Integrating Digital and Physical Security

Tom Smith, Vice President and Head of EMEIA for Traka, discusses convergence and the expanding role of integrated key and asset management. 
Traka GSX

GSX Exhibitor Spotlight – Traka

Traka, an ASSA ABLOY company and the global leader in intelligent management solutions for keys and equipment, returns to GSX 2026 at Booth #1233. Traka experts will be available to provide personal demonstrations of how smart asset management systems are streamlining operations in numerous industry verticals. 
Rhombus GSX

GSX Exhibitor Spotlight – Rhombus

When it comes to modernising physical security, Rhombus stands out by making it smarter, simpler, and genuinely easier to manage; no matter the size or complexity of the business. 
Keynetics at Essen - securitybuyer.com

Keynetics to Debut at Security Essen 2026

The UK-based Keynetics will exhibit at Security Essen for the first time, showcasing SentriGuard, its smart key-management
Scroll to Top