Bilal Chehime, Gallagher Security CEO MENA, shares how modern security systems are are unlocking new value, driven by customer needs and expectations.
In the dynamic and rapidly evolving landscape of security across the Kingdom of Saudi Arabia and the broader Middle East and North Africa regions, Gallagher Security stands out as a beacon of innovation, reliability, and excellence dedicated to a commitment to people and partnerships.
Bilal Chehime, Gallagher Security CEO MENA, tells the story of dedication, expertise, and a shared mission to create safer environments through cutting-edge security solutions.
Trusted, resilient, innovative
Gallagher Security is a global leader in integrated technology solutions, delivering customer value through innovative products and a dedicated team. Headquartered in New Zealand, Gallagher designs and manufactures award-winning, advanced security systems, including access control, intruder alarms, and perimeter protection, which are trusted by organisations in over 140 countries.
Our scalable, intelligent technology supports diverse sectors such as government, defense, healthcare, education, transportation, mining, and utilities. We help ensure safety, efficiency, and productivity across simple to high-security environments. With over 20,000 customers worldwide, Gallagher solutions protect schools and universities, secure critical infrastructure, and enable seamless operations in logistics and transport.
Security has long been recognised for protecting people and assets, forming the backbone of safe, efficient operations.
But today, it is evolving beyond traditional roles. Modern security systems are unlocking new value, driven by customer needs and expectations.
Security now contributes to operational efficiency, risk management, sustainability, and business intelligence. It is no longer just about locks and alarms; it’s about creating spaces that support productivity and innovation.
Businesses increasingly seek long-term partners who understand their goals and deliver integrated solutions. Security is becoming a strategic asset, helping organisations solve complex problems and thrive.
The future lies in pushing boundaries and delivering meaningful impact.
People at the core of Gallagher’s Middle East success
In the Middle East, Gallagher has operated for nearly 20 years, securing over 33,000 doors and protecting over 100km of perimeter across 14 countries. With an office in Dubai, we’ve built strong relationships with Channel Partners, Integrators, and government entities. Our success stems from understanding customer needs and delivering tailored solutions.
By combining cutting-edge technology with deep regional expertise, Gallagher offers a unique value proposition that’s transforming security across the Middle East and beyond. For us, security is just the beginning – we’re shaping a safer, smarter future.
At the heart of Gallagher Security’s success in the Middle East region is both the exceptional local team as well as the strong, long-standing relationships we have built in our nearly 20 years on the ground.
Our Gallagher Middle East team continues to grow in key areas across the business to support our customers, and each team member brings diverse talents, deep expertise, and an unwavering commitment to our mission.
Through events to connect and bring the wider security industry together, we are proud to share powerful stories of collaboration, innovation, and customer-centric dedication.
A key focus for us in the region has been investing in our team to build stronger relationships, respond to market needs, and drive ongoing engagement.
Our Marketing Manager, for example, plays a pivotal role in crafting targeted strategies that resonate with our clients’ unique needs, build trust, foster long-term relationships, and deliver measurable results.
We’re also expanding in response to the demand for our trusted products. We recently hired a new Business Development Manager for the growing Jordan and Iraq markets, with more opportunities to come.
Our strong relationships are of huge importance to us, and that’s seen us recently sign Memorandums of Understanding with key partners like Convirgent and the Yusuf Bin Ahmed Kanoo Company Limited. We are committed to forging trusted relationships, in alignment with Saudi Arabia’s Vision 2030.
This people-first approach ensures that every interaction with Gallagher Security is not just about technology – it’s about partnership.
Success in the region
Gallagher Security’s impact across the Middle East region is best illustrated through the success stories of our clients, which encapsulate our ability to deliver tailored, effective, and reliable security solutions.
One such story comes from our partnership with a leading educational institution in Qatar. Tasked with securing a sensitive, high-traffic environment, our team deployed a sophisticated access control system that seamlessly integrated with the institution’s existing infrastructure. The result was a secure, efficient, and user-friendly solution that enhanced safety without disrupting daily operations. This project exemplifies our commitment to understanding client needs and delivering solutions that exceed expectations.
Additionally, Gallagher Security played a key role in the expansion of a prison facility in the region. Our comprehensive perimeter protection system was designed to safeguard the site with precision and reliability. This initiative not only highlights our technical capabilities but also underscores our dedication to supporting infrastructure growth and public safety.
We are also proud to have contributed to the security of major media centres in Saudi Arabia. These environments require robust and adaptable solutions to protect critical broadcasting operations. Gallagher’s advanced technology ensures that these centres can operate securely and without interruption, reinforcing our reputation as a trusted partner in diverse sectors.
