Emerald: Security as an Operational Enabler

Explore how Security as an Operational Enabler transforms access control into a valuable operational insight with CEM Systems….
JCI - securitybuyer.com

Share this article:

emerald, from Johnson Controls, is a smart, multifunctional terminal that brings together security and operational intelligence. 

From its earliest deployments in major international airports, CEM Systems’ technology evolved beyond primary security to support passenger flow, advanced gate room management, regulatory compliance, and even revenue generation. By intelligently tracking people, resources, and equipment, access control has become a valuable source of operational insight rather than a standalone security layer. 

This philosophy is fully realised in emerald, CEM Systems’ intelligent, multifunctional access control terminal, designed for use with the AC2000 security management platform. Built for 24/7, data-driven environments, emerald demonstrates how access control can move from a cost centre to an operational enabler. Today, the technology is deployed across airports, hospitals, oil refineries, universities, data centres, stadiums, and corporate sites, delivering high-security access while supporting day-to-day operations. 

One Terminal, Multiple Functions

Traditionally, buildings have relied on multiple standalone devices to support access control, intercoms, time and attendance, visitor management, and room management. emerald consolidates these capabilities into a single terminal, combining card reader and door controller functionality, on-board Power over Ethernet (PoE), an integrated VoIP intercom for secure bi-directional communication, optional biometric authentication, time and attendance, and meeting room booking via Microsoft Outlook®. 

By converging multiple functions into one device, organisations can significantly reduce installation complexity, cabling requirements, and ongoing infrastructure costs all of which are increasingly important considerations in large or complex facilities. 

Intelligence at the Edge

emerald’s true differentiation lies in its edge intelligence. A suite of AC2000 server-based applications operates directly at the terminal, enabling operational decisions to be made locally at the door rather than relying solely on centralised systems or additional software licences. 

This capability supports practical operational use cases such as rapid staff access level changes for last-minute shift adjustments, entry and exit checklists to maintain health and safety compliance, and local visual verification of cardholders at high-security locations.  Smart room booking and integrated time and attendance further extend the value of access control beyond security teams, delivering tangible benefits to facilities managers and operational staff alike. 

Designed for 24/7 Operations

Built for continuous operation, emerald supports the latest smart card technologies, incorporates a scramble keypad for enhanced PIN security, and maintains a robust offline database of up to 250,000 cardholders. Integrated biometric capability enables three-factor authentication – card, PIN, and fingerprint – within a single device, eliminating the cost and complexity of standalone biometric systems. Built-in PoE further simplifies deployment, making the solution well suited to large-scale, critical, or newly constructed environments. 

Redefining the Role of Access Control

As organisations face increasingly complex security and operational demands – and share more access control data across multiple AI-enabled systems – the role of access control continues to evolve. By combining high levels of security with edge intelligence, emerald continues to demonstrate how access control can unlock operational efficiencies and deliver real measurable business value across a wide range of sectors. 

About Security Buyer

Security Buyer is the leading authority in global security content, delivering expert news, in-depth articles, exclusive interviews, and industry insights across print, digital, and event platforms. Published 10 times a year, the magazine is a trusted resource for professionals seeking updates and analysis on the latest developments in the security sector.

To submit an article, or for sponsorship opportunities, please contact our team below.

Rebecca Spayne Picture

Rebecca Spayne

Group Managing Editor

Georgina Turner Picture

Georgina Turner

Sales Manager

Afua Akoto Picture

Afua Akoto

Marketing Manager

Related News

Camera of the year - securitybuyer.com

Camera of the Year needs your vote!

Voting is open for Camera of the Year at the Security Buyer Readers’ Awards 2026, with readers invited to recognise the camera
Data Storage solution of the year - securitybuyer.com

Vote for Data Storage Solution of the Year

Voting is open for Data Storage Solution of the Year at the Security Buyer Readers’ Awards 2026, giving readers the
Ai Solution of the year - securitybuyer.com

Have your say: vote for AI Solution of the Year

Voting is open for AI Solution of the Year at the Security Buyer Readers’ Awards 2026, with readers invited to select their winner
Access control of the year - securitybuyer.com

Have you voted for Access Control Solution of the Year?

Voting is open for Access Control Solution of the Year at the Security Buyer Readers’ Awards 2026, with readers invited
PaxLock Pro2 - securitybuyer.com

Paxton officially launches PaxLock Pro2

Paxton the security technology manufacturer has launched a brand-new re-engineered PaxLock which is built to protect straight
KentixONE data centre - securitybuyer.com

Data centre security with KentixONE

Prior1 develops container data centers to meet the highest security and energy efficiency standards. Their containers require
Chubbsafes - securitybuyer.com

Chubbsafes explores certified storage for jewellery and precious metals

Chubbsafes, part of Gunnebo Safe Storage, has launched a new technical discussion guide examining when certified
Mercury trends report - securitybuyer.com

New Mercury Research Finds Growing Cybersecurity Gap

2026 Trends in Access Controllers Report finds interoperability, cloud connectivity and AI are reshaping long-term controller strategies.
Chris Carroll - securitybuyer.com

Comelit-PAC Promotes Chris Carroll as Sales Director

Comelit-PAC has appointed Chris Carroll as Sales Director, following an 18 year career with the company, seeing him progress
Jason Bezuidenhout - securitybuyer.com

Zygal Appoints Jason Bezuidenhout

Zygal has appointed Jason Bezuidenhout as Chief Revenue Officer (CRO), strengthening its leadership team as the company continues
Scroll to Top