Hanwha Techwin announce enhanced warranty program at Wisenet conference

Over 200 delegates who attended the Hanwha Techwin Wisenet conference held in Barcelona on the 14th March, 2017 heard Managing…
Firefly biometrics with a cyber digital background abstract

Share this article:

Hanwha Techwin announce enhanced warranty program at Wisenet conference

Over 200 delegates who attended the Hanwha Techwin Wisenet conference held in Barcelona on the 14th March, 2017 heard Managing Director Bob (H.Y.) Hwang Ph.D. announce the introduction of enhanced warranty support for Hanwha Techwin STEP Partners.

With immediate effect, Silver, Gold and Diamond level STEP Partners will benefit from a new 5 year Warranty Program that covers parts and labour on all Hanwha Techwin IP cameras and NVRs, with the exception of zoom/focus functionality, pan/tilt motor assemblies, slip-rings and HDDs, which will remain at 3 years.

Companies who participate in the STEP Program are able to take advantage of a wide range of benefits designed to help increase their share of the video solutions market. The advantages include Regular Sales Discount, Project Pricing, Marketing support, Technical Tools and free Training.

Building Trust

“Our Wisenet range of cameras and recording solutions have proved to be exceptionally reliable and we have decided to reward the loyalty of our STEP Partners by providing them with an additional competitive edge in the form of improved warranty terms, which they can offer their End-User Clients,” said Bob (H.Y.) Hwang Ph.D.

“This further demonstrates our confidence in the robustness of our products and is just one of many ways in which we are striving to build a reputation for being a brand that can be entrusted to be the single source provider of high performance end-to-end video surveillance solutions.”

Whilst the 5 year warranty is designed for Silver, Gold and Diamond level STEP Partners, everyone else can continue to profit from the existing 3 year warranty terms.

New Wisenet X

The new Wisenet X series introduces 26 new cameras in 2 and 5 megapixel, with H.265 transmission. They are supercharged by the most powerful chipset ever incorporated into a full camera range. The Hanwha Techwin team demonstrated how the all-new architecture chipset built into Wisenet X cameras delivers industry leading video performance and delegates were shown how they and their clients could utilise a long list of features which include:

• World’s best WDR without blurring
• Superb low light performance
• WiseStream II reducing bandwidth requirements by up to 99%
• Dual SD slots providing a huge 512 GB on-board storage
• Gyro sensors for more accurate stabilisation to combat wind and vibrations
• Audio analysis which recognises critical sounds such as gunshots, explosions, screams and broken glass.

“We believe with unrivaled image quality, efficient network transmission and enhanced user convenience, Wisenet X defines a new standard for IP network video surveillance cameras,” said Bob (H.Y.) Hwang Ph.D. “Together with the recently launched Wisenet P (premium) 4K range and feature rich Wisenet Q cameras, the Wisenet X series provides our customers and business Partners with a formidable product line-up, which will allow them to successfully compete for any video surveillance project.”

[su_button url=”https://www.hanwha-security.eu/” target=”blank” background=”#df2027″ color=”#ffffff” size=”10″ radius=”15″ icon=”icon: arrow-circle-right”]Click here to find out more about Hanwha Techwin[/su_button]

About Security Buyer

Security Buyer is the leading authority in global security content, delivering expert news, in-depth articles, exclusive interviews, and industry insights across print, digital, and event platforms. Published 10 times a year, the magazine is a trusted resource for professionals seeking updates and analysis on the latest developments in the security sector.

To submit an article, or for sponsorship opportunities, please contact our team below.

Rebecca Spayne Picture

Rebecca Spayne

Group Managing Editor

Georgina Turner Picture

Georgina Turner

Sales Manager

Afua Akoto Picture

Afua Akoto

Marketing Manager

Related News

Eun-Kyung-Hong_- securitybuyer.com

How AI Manages Mixed Surveillance Workloads

Eun-Kyung Hong, HDD Product Manager at Toshiba Electronics Europe GmbH discusses AI optimisation in mixed surveillance workloads
ASSA ABLOY - securitybuyer.com

ASSA ABLOY Door Group highlights importance of BS 8214:2026

ASSA ABLOY Door Group is supporting Fire Door Safety Week 2026 by raising awareness of the latest update to BS 8214:2026
OPTEX at Essen - securitybuyer.com

OPTEX to showcase perimeter solutions at Security Essen

OPTEX will present its latest perimeter and asset protection solutions at Security Essen 2026, one of Europe’s leading security trade fairs.
Dallmeier

Building Trust in Modern Video Security

Rebecca Spayne, Managing Editor of Security Buyer, speaks with Josua Braun, Chief Revenue Officer at Dallmeier electronic, about cyber resilience, trusted supply chains, the practical value of artificial intelligence and what security professionals should consider when investing in modern video technology. 
Verkada

Verkada Expands AI Security Platform

Verkada, a provider of AI-powered physical security and operations, has unveiled new capabilities for vehicle fleets, enterprise sound systems, and building operations during its annual customer conference, VerkadaOne.
Assa Abloy

“Mobile-first” access 

David Moser, of ASSA ABLOY Opening Solutions EMEIA explores how mobile digital access unlocks new possibilities for organizations everywhere.
Traka - securitybuyer.com

Integrating Digital and Physical Security

Tom Smith, Vice President and Head of EMEIA for Traka, discusses convergence and the expanding role of integrated key and asset management. 
Traka GSX

GSX Exhibitor Spotlight – Traka

Traka, an ASSA ABLOY company and the global leader in intelligent management solutions for keys and equipment, returns to GSX 2026 at Booth #1233. Traka experts will be available to provide personal demonstrations of how smart asset management systems are streamlining operations in numerous industry verticals. 
Rhombus GSX

GSX Exhibitor Spotlight – Rhombus

When it comes to modernising physical security, Rhombus stands out by making it smarter, simpler, and genuinely easier to manage; no matter the size or complexity of the business. 
Keynetics at Essen - securitybuyer.com

Keynetics to Debut at Security Essen 2026

The UK-based Keynetics will exhibit at Security Essen for the first time, showcasing SentriGuard, its smart key-management
Scroll to Top