ICT, a provider of intelligent electronic access control and security solutions, is pleased to announce the appointment of Sarah Thompson as Chief Product Officer (CPO). With a background in strategy development, business transformation, and executive leadership, Sarah brings a wealth of experience and expertise to lead the maturation of ICT’s customer-focused product management capability.
In her previous role as Chief Product Officer at EROAD, a global regulatory fleet telematics company, Sarah played a role in supporting the company’s growth target, expanding connections, and driving innovation across markets. Her accomplishments included aligning the executive team on go-forward strategy, increasing market penetration in North America, and championing sustainability product development with a focus on reducing carbon emissions.
“I am delighted to join Hayden and the team at ICT as we continue to build sustainable growth across key markets, while maturing our customer-focused product management capability,” Sarah remarked.
Throughout her career, Sarah has demonstrated strategic influencing and relationship-building skills, enabling her to improve customer satisfaction and establish strong partnerships with stakeholders, industry analysts, and vendor partners. Additionally, she has successfully reported to board level and has extensive experience in governance, collaborating with sophisticated partners across R&D, universities, government, and health institutions.
Hayden Burr, CEO of ICT, expressed his excitement about Sarah’s appointment, stating, “We are thrilled to have Sarah join us as our Chief Product Officer. Her strong leadership and extensive experience in driving innovation, culture, and customer-focused solutions will undoubtedly contribute to our continued success as a global leader in intelligent access control and security solutions.”
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