Intruder alarm manufacturer HKC Security has released an updated version of its SecureComm2 mobile application, introducing improvements to video doorbell access, event notifications and overall app performance.
Announced on 15 October 2026, version 1.0.13 includes a rewrite of the Android and iOS applications, with changes designed to make connected security functions more accessible to end users.
The development forms part of HKC’s ongoing support for connected intruder alarm technology, which enables users to monitor and manage security equipment remotely.
Faster video and improved notifications
A key improvement in the updated SecureComm2 application is quicker access to the live video feed from HKC’s Video Doorbell.
Users receiving a recent doorbell notification can select the alert to open the livestream directly, reducing the number of steps required to view an approaching visitor.
HKC has also introduced improvements to video streaming reliability and the synchronisation of doorbell settings between devices.
These changes are intended to provide a more consistent experience when several authorised devices interact with the same connected security installation.
The update includes changes to Technical Zone notifications, which now display the description assigned to the relevant zone type.
This provides additional context when users receive alerts and may make it easier to understand which part of a security system has generated an event.
The manufacturer has also improved custom notification sound functionality and introduced wider stability and performance enhancements.
The changes follow a broader rewrite of the application’s Android and iOS versions.
Rather than adding an entirely new hardware platform, the update focuses on improving the everyday interaction between users and their installed security equipment.
Benefits for installers and customers
For professional security installers, mobile applications have become an increasingly important part of the customer experience.
Connected intruder alarm systems are no longer assessed solely on detection performance and alarm signalling. Customers also expect reliable notifications, straightforward remote access and convenient interaction with associated devices.
Improvements to application performance can therefore influence how users perceive the reliability and usability of an installed system.
Faster access to doorbell footage may be particularly useful in residential and small commercial installations where users want to identify visitors remotely.
Clearer technical notifications could also help users provide installers with more useful information when reporting system events.
However, connected security applications remain dependent on suitable communications infrastructure, compatible equipment and appropriate account security arrangements.
Installers should ensure that users understand how to manage notifications, account access and remote functions securely.
For buyers evaluating connected alarm systems, ongoing software support and the manufacturer’s ability to maintain associated applications are important lifecycle considerations.
The SecureComm2 update demonstrates how improvements to existing software can support the performance and usability of installed security equipment without requiring a complete system replacement.
