Leisure and business travellers increasingly want the stress-free convenience of a frictionless journey. Flexible, secure PIN-powered hotel locking from ASSA ABLOY, can help provide the flow they crave, door-to-door, combining round-the-clock keyless, queue-less access with powerful, cost- and time-efficient management for staff.
A 2025 survey of 12,000 travellers across 14 major European markets found that guests increasingly expect seamless, queue-free hotel stays, with self-service check-in becoming a standard preference. In the 2026 Global Hotel Alliance Travel Trends survey, nearly 80% of brands said they were investing in frictionless check-in to meet these growing guest expectations.
Providing guests with the convenience of round-the-clock check-in and the safety of contactless arrival, then, is an increasing priority as the market evolves with the needs of a new generation of travellers. TESA Hotel’s Check-In PIN solution offers hospitality businesses a system which is easy to implement and simplifies day‑to‑day operations for staff.
Boosting business, increasing guest satisfaction
With the TESA Check-In PIN solution, guests enter their room when they choose, without keys, keycards, or queues at the reception desk. Prior to the stay, they receive an email with their PIN. They can then arrive friction-free and independently at their own pace: no keys or cards to carry, no apps to download. On checkout, they just pack their bags and head for home. Every stage of their digital journey happens without hassle or hitch.
Property owners and managers enjoy significant benefits. TESA software automatically sends the guest PIN email. No reminders need to be set. The same code automatically expires on scheduled checkout – or managers can change the validity period with a few clicks in the software. For small hotels or B&Bs, Check-In PIN can be a game-changer, enabling 24/7 guest arrivals without additional staffing costs. For every business, it reduces the use of plastics and frees hotel staff from endless reception queues.
The unique, secure PIN also becomes the guest’s digital companion during their stay. It unlocks their room and authorized common doors such as main entrance or gym. Hotel managers can tailor access on a guest-by-guest basis.
Late checkout is also offered with a couple of clicks in the TESA Hotel software.
Check-In PIN simplifies hotel operations, enabling faster service and delivering a smoother experience for both staff and guests.
A complete access management solution for the hospitality sector
Check-In PIN is just one option within the TESA Hotel ecosystem, and part of a suite of connected digital solutions from the access experts at ASSA ABLOY. The TESA Hotel solution is custom-built to streamline access management for hotels, rental apartments, campsites, guesthouses, and hospitality businesses – of every size and type.
Compatible TESA locks with keypad are quick and wire-free to install at almost any door. For enhanced site security, every PIN may be cancelled instantly and all communication between system and locks is encrypted. The TESA hardware range includes a choice of robust battery-powered locks for doors and in-room devices, available in multiple finishes and designs. As well as PIN, hotel managers can offer guest access with RFID keycards or mobile keys on their smartphone – without changing their locks.
Staff manage the stay from user-friendly TESA Hotel software. With real-time, remote control over all doors, they can react instantly to any unexpected incident. If a keycard is lost, or a PIN compromised, it is quick to generate a new one within the software, simultaneously cancelling the missing one. There is no need to change locks or waste time and money with rekeying. With minimal training, any staff member will find TESA Hotel a breeze.
The Check‑In PIN solution also integrates seamlessly via API with PMS systems, self‑check‑in kiosks, and online booking platforms, enabling managers to streamline operations and manage bookings and access more efficiently.
A PIN-powered guest experience at Spanish holiday apartments
Harpazul, an apartment complex in Galicia, chose Check-In PIN to make late guest arrivals stress-free***. Booking confirmation and follow-up messages provide each party with their unique PIN to enter Harpazul; move through common areas; and unlock their room. Stylish, wire-free digital devices secure all main access points, recreation areas, and individual apartments.
“This way we offer a better service to the customer because they don’t have to queue at reception,” explains Harpazul’s Roi Casal. “It is as easy as sending the PIN via email.” Their TESA devices are already fully compatible with keycard and smartphone unlocking, if Harpazul introduce either option in future.
The Harpazul welcome is appreciated by their guests: apartments are rated 4.7/5 on Google Reviews and 9.5/10 on Booking.com.
To learn more about Check-In PIN from TESA Hospitality, visit https://www.assaabloy.com/group/emeia/solutions/topics/access-control/tesa-hotel
